Tourist Information

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There are a number of valuable resources of information for tourists visiting Jerusalem.

Tourist Information at Ben Gurion Airport

Tourists that arrive via Ben Gurion Airport can get a head start to their trip and obtain helpful tourist information at a stand right by the luggage pick-up belt. The stand is manned by personnel and there are also pamphlets and maps available.

Municipal Tourist Information Service

 The municipality offices next to the Jerusalem City Hall (Safra Square) provide free tourist information, publications and maps.

Address: 3 Safra Square
Phone: +972-2-629-5363
Hours: Sun – Thurs: 9:00am – 2:30pm

Tourist Information Center in the Old City

The center in the Old City offers free maps, brochures, information on tours as well as friendly advice from knowledgeable staff. Located just inside Jaffa Gate, the offices are well located and easy to find.

Address: 1 Jaffa Street (just inside Jaffa Gate)
Phone: +972-2-627-1422
Hours: Sun – Thurs: 8:30am – 5:00pm; Fri: 8:30am – 12:00 pm; Sat: Closed

Tours of Jerusalem

Choose from a wide range of guided tours of Jerusalem, including the Old City, the new city and self-guided tours. See them all >>


For prompt answers and help on tourist matters 24 hours a day, dial *3888 from any phone. The call connects you to the Israel Police, Ministry of Interior Services and to the Airport Authority.

Jerusalem Christian Information Center

A great resource for Christian travelers and pilgrims, this information center provides recommendations for Christian oriented accommodation, Christian tours, pilgrimage sites, and church mass times.

Phone: +972-2-627-2692
Hours: Mon – Fri: 8:30am – 5:30 pm; Sat: 8:30am – 12:30 pm; Sun: Closed

Prefer to carry around an all-encompassing booklet with maps, information and tips in one? Read more about the free Jerusalem Visitor’s Guide.


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