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Capitol Hotel

  • 17 Salah Eddin St, Jerusalem
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from $50 / person

TripAdvisor Reviews

TripAdvisor ReviewsBased on 178 traveler reviews
Terrible hotel...
TripAdvisor RatingReviewed on February 18, 2020

Bad and very dirty room. The Room was too small. I asked for an upgrade but they refused to give me a better room. I requested the manager and he was nowhere to be reached. Poor service. Room looked shabby, dusty like it was never vacuumed. faulty heating system and on top of that...

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Bad and very dirty room. The Room was too small. I asked for an upgrade but they refused to give me a better room. I requested the manager and he was nowhere to be reached. Poor service. Room looked shabby, dusty like it was never vacuumed. faulty heating system and on top of that the shower was leaking a lot and it was never fixed during our stay. The room next to us was very loud and we couldn't sleep. Paper thin walls. I asked to speak with management but there was no one that I could speak to or explain my discomfort. I wouldn't stay at this hotel again or recommend it to my family and friends. I like to support Arab business but this was not the one.

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Central, friendly, great room!
TripAdvisor RatingReviewed on January 13, 2020

I can't say enough positive about the New Capitol. Ahmed and Mohammed at the desk were so lovely and helpful and helped make our stay go so smooth - helping with everything from take out pizza, to translation, to travel plans. The neighborhood is fantastic, safe, and friendly and that also contributed to our...

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I can't say enough positive about the New Capitol. Ahmed and Mohammed at the desk were so lovely and helpful and helped make our stay go so smooth - helping with everything from take out pizza, to translation, to travel plans. The neighborhood is fantastic, safe, and friendly and that also contributed to our satisfaction with our choice. The breakfast buffet was expansive. My kids complained about the internet signal being a little weak, but I had no problem with that. The room was clean and modern, and the beds were super comfortable. Wish we could have stayed longer!

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Amazing Vacation!!! To Jerusalem
TripAdvisor RatingReviewed on October 16, 2019

I can say was the best amazing serve thay you could have here at the new capitol Hotel , we came verry late midnight and ahmad alawi is a great asset to your company he accommodate us in a verry nice Room top notch ! and always greeting us, Mohammed also verry nice gentleman...

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I can say was the best amazing serve thay you could have here at the new capitol Hotel , we came verry late midnight and ahmad alawi is a great asset to your company he accommodate us in a verry nice Room top notch ! and always greeting us, Mohammed also verry nice gentleman had allot of patience’s with us explaining everthing four our tour . He always ask if everthing is good if you need anything verry nice service top notch , and we felt like home , chefs waiter everyone verry friendliness, even Salah the houskeeping man i think i have the name right, but the gentleman with glasses. Thanks everyone for making our stay wonderful and amazing!

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Amenities

    • Suited for

    • Couples
    • Families
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Heating
    • Safe
    • Tour Desk
    • General

    • Free WIFI
    •  
    • Check in: 2:00 PM
    • Check out: 12:00 PM