City Center Apartment Hotel Suites

We were pleased with this booking. A well equipped room with a microwave as a good addition to all the usuals. The location is perfect and about 20 minutes walk to the old town. Housekeeping was a bit variable which is the only reason for not giving 5*. The front desk were helpful. Although we faced onto the street it was quiet. Note no breakfast cafe or restaurant on site: but no matter, you are in the town centre.

This has been by far our worst experience travelling for vacations with my family (2 adults, 2 kids). Not only because the threats of COVID-19 all over, but because the horrible experience in Jerusalem City Center Hotel. We decided to make a self-guided tour to Jerusalem and thought this hotel was a good option because of its location, rooms ok pictures and services offered. However, hotel is dirty and old, rooms unclean, no security box services (not sure if by purpose, and you will see later why I say this), room (called “suite”, by the hotel) extremely tiny, no WiFi at rooms (despite it is promised when booking), and “free Parking” is an scam since the one offered is coming from the same Municipality of Jerusalem (for every one) blocks away. And the worst happened: we realized that a brand new pair of AirPods we’re taking out of one of our luggage inside the room, while we were out. We didn’t manage to use the security boxes, because the hotel never opened them for us after the previous guest left the room with the boxes locked (2 boxes). Despite our request to get it opened upon our arrival and the day before, and finding the hotel never opened it for us we didn’t insist and decided to “hide” some valuable items between clothes on bags and take others with us during our daily journeys. After four days of being crowded in the room, begging for get the internet service available and walking daily to the parking lot to get access to the car (renting a car in Jerusalem is convenient to visit nearby historical places outside the city), just the night before of leaving we found my son’s never-used AirPods were stolen. A recommendation from a lover of Israel and good destinations: PLEASE AVOID BOOKING Jerusalem City Center Hotel on your next visit to this beautiful land of great people.