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Dan Jerusalem Hotel

  • Photo: Dan Jerusalem Hotel

TripAdvisor Reviews

TripAdvisor ReviewsBased on 1446 traveler reviews
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Lots of things to praise
TripAdvisor RatingReviewed 5 days ago

We come to the Dan frequently from Netanya as it is convenient for visiting our grandchild. As members of e-Dan it’s worthwhile to get the executive level room. While the hotel is “tired” in some respects and the location may be remote for tourists visiting Jerusalem, the staff is across...

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We come to the Dan frequently from Netanya as it is convenient for visiting our grandchild. As members of e-Dan it’s worthwhile to get the executive level room. While the hotel is “tired” in some respects and the location may be remote for tourists visiting Jerusalem, the staff is across the board pleasant and helpful, the breakfast is consistently outstanding with exceptional dining room staff on hand. The bedding is perfect and the bathroom the best we have had anywhere worldwide: rainforest shower with simple straightforward operation; face clothes for bathing (a rarity in hotels); 4 plush big towels (no need to ask for extras); coffee setup 100%; welcome plate of fruit and chocolates. All these small but important aspects for us as seniors make this an overall 5-star experience.

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Great Stay
TripAdvisor RatingReviewed on July 21, 2019

We were part of a tour group with 50 pax and stayed 3 nights at the Dan. The F&B service in the outlets we visited was quite good. With 50 people trying to make their way to their rooms, choosing which elevator to take was a bit confusing at first, but after...

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We were part of a tour group with 50 pax and stayed 3 nights at the Dan. The F&B service in the outlets we visited was quite good. With 50 people trying to make their way to their rooms, choosing which elevator to take was a bit confusing at first, but after you leave your room and venture into the dining area for the first time, all the elevators make sense. The city view from the Terrace F&B outlet was terrific. The rooms were lovely and we had a great night's sleep. The dining room staff were always smiling, and with so many hotel guests, we were surprised that they remembered us each evening. We would definitely return to the Dan.

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Staff bent over backwards!
TripAdvisor RatingReviewed on July 20, 2019

In advance of staying at the Dan Jerusalem, we had emailed the guest relations manager (Jeremy Weiß) informing him that it was a special trip in celebration of a graduation. Not expecting anything we were welcomed at check in with the news that we had been upgraded to an Executive Room with beautiful views...

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In advance of staying at the Dan Jerusalem, we had emailed the guest relations manager (Jeremy Weiß) informing him that it was a special trip in celebration of a graduation. Not expecting anything we were welcomed at check in with the news that we had been upgraded to an Executive Room with beautiful views of the old city and the Mt. of Olives/Dome of Rock. Upon entering the room we noticed that they had even placed a lovely chocolate cake with 'Mazel Tov' inscribed upon it. A lovely touch! Breakfast was very good, despite some rather off-putting hotel guests (nothing the Dan can do about though!! This included a lady next to us harbouring 7 miniature jars of jam in her bag and another with 30 coffee cups ready for a picnic at the expense of the Dan Hotel). Pool was also very nice and well maintained, the lifeguards seemed to be very friendly. Spa and gym facilities appeared also to be very good for a hotel so central to Jerusalem. Finally, the biggest appraisal goes to the wonderful staff at the Dan. We both felt they went above and beyond to give good service. Suzi in particular at the main desk was incredibly charming and always willing to help, as well as Michael at the omelette station, Roi (and the other two girls at security) and the housekeeper were all lovely. Thanks a lot!

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Amenities

    • Suited for

    • Business
    • Conventions
    • Couples
    • Events
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Baby Crib
    • Cable/Satellite TV
    • Dry Cleaning
    • Elevator
    • Fax / Photocopying
    • Game Room
    • Heating
    • Kettle
    • Laundry
    • Restaurant
    • Room Service
    • Safe
    • SPA
    • Tour Desk
    • General

    • Accessibility
    • Event Hall
    • Fitness Center
    • Free Parking
    • Free WIFI
    • Meeting Room
    • Outdoor Swimming Pool
    • Synagogue
    •  
    • Check in: 2:00 pm
    • Check out: 12:00 pm

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