Dem Hotel Jerusalem

I'll echo other reviews in stating that the rooms are barely large enough to be functional, the walls are extremely thin and hot water is limited and spotty at best. The rooms are cleaned and serviced with fresh towels daily, but staffing is otherwise limited at this no frills guesthouse. 3 specific annoyances: 1. The room next to ours was constantly smoking with smoke wafting through the bathroom walls. We brought this to the owner/manager's attention. He timidly said he'd look in to it. No action was taken. 2. The proprietors maintain the Sabbath. I respect their religious traditions, but this should be disclosed when booking - cleaning and services are not provided on Saturdays. During a ~36 hour period we were without hot water and no staff was to be found. 3. Noise - The guest profile seems more akin to a youth hostel than a boutique hotel. The walls are EXTREMELY thin. Noises from several rooms away make their way in to your room at all hours of night and day - loud music at 11 PM, sing-alongs at 7 AM and all night sexual encounters that would make sailor blush. While affordable relative to it's location, their are likely better options.

Last minute trip to Jerusalem 4 nights during Christmas period, so not many hotel options available. The hotel has a great location, a tram stop from Old City or Mahane Market, BUT it is very noisy throughout the night and NO HOT WATER at night; I suspect they set a timer to save electricity. I complained and requested for a refund so I can move to another hotel. No chance.. it's all pre-paid, so they don't care! I told them I am having cold showers in Christmas period.. .they just don't care telling me to email the office. I emailed the management 4 times now, no reply and got ignored. A really holy place with really bad people!