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Herbert Samuel by Orchid Hotels

  • +972-(0)72-3281871
  • 25 Shamai St, Jerusalem
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from $225 / person

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TripAdvisor Reviews

TripAdvisor ReviewsBased on 314 traveler reviews
New
Pleasant Stay
TripAdvisor RatingReviewed 2 days ago

Staff was ok but not overwhelmingly interested in you during your stay.. Front desk was a little stiff during my check-in but it was around midnight. There is a small lounge area that is on the lobby right side as you enter the hotel. When open it is a...

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Staff was ok but not overwhelmingly interested in you during your stay.. Front desk was a little stiff during my check-in but it was around midnight. There is a small lounge area that is on the lobby right side as you enter the hotel. When open it is a welcome place at the end of a touring day. They serve beverages We would stay again The breakfast room on the roof was nice with a large range of fruit , yogurt etc that is typical for this area of the world. with it local types of foods. They have a small omelets station that was hit and miss for us due to Passover restrictions They weren't consistently ready at 0700am as advertised but it went ok. We didn't want for food after we ate. There is enough to choose from.

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New
new hotel, great location, average service
TripAdvisor RatingReviewed 3 days ago

the location was key for this hotel. it was less than a year old so everything was clean and new, but it looks like things in the room aren't holding up too well (stains on furniture, cracked moldings in bathroom) but overall the room was very nice, clean & comfortable. service was average -...

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the location was key for this hotel. it was less than a year old so everything was clean and new, but it looks like things in the room aren't holding up too well (stains on furniture, cracked moldings in bathroom) but overall the room was very nice, clean & comfortable. service was average - we had to follow up ourselves on a few requests throughout our stay.

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New
Adequate, but not yet what it wants to be
TripAdvisor RatingReviewed 3 days ago

I have a long history with Jerusalem hotels. The good, the bad and the ugly. I would put Herbert Samuel in "the good" - but it's not the King David and it's a bit behind the David Citadel. I would put it on par with the Inbal but new and more up to date....

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I have a long history with Jerusalem hotels. The good, the bad and the ugly. I would put Herbert Samuel in "the good" - but it's not the King David and it's a bit behind the David Citadel. I would put it on par with the Inbal but new and more up to date. Random thoughts: Small lobby, small rooms, everything about it feels miniature to me in some way. Don't get me wrong, it's room enough for one, but if my wife was with me there would be no "hanging out in the room", and maybe that forces you to go "out and about" and see the city? The Israeli hotel staple breakfast buffet every morning is above average. You don't have to worry about getting a room that has not been remodeled as they are all new. Clean nice bathrooms and bedding. I hate to sound lazy again, but I've been to Jerusalem a lot. It's not a tourist thing for me anymore. The air conditioning is excellent and the HD flat screen TVs are sweet. Be aware of the location. I personally prefer other areas of the city, but I've heard positive comments from other visitors. If you care about what is outside your window ask for a high floor, 9 or 10, otherwise your view is buildings across the street. The downside to the high floor being two elevators that can be slow if the hotel is crowded. Personally, there are stairs next to the elevator and I can use the exercise (insert your watch less TV and run more joke here).

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Clean, great location, great staff.
TripAdvisor RatingReviewed on April 18, 2017

We wanted to stay close to the old city and we were satisfied with this location. The hotel was nice appointed and very clean. The rooms were very comfortable. The details, nice bedding, espresso machine, nice tv and nice shower. The only problem was we were there during a jewish holiday and...

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We wanted to stay close to the old city and we were satisfied with this location. The hotel was nice appointed and very clean. The rooms were very comfortable. The details, nice bedding, espresso machine, nice tv and nice shower. The only problem was we were there during a jewish holiday and the schedule and food followed their holiday rules, not an international program. We don't eat raw fish for breakfast and we don't expect shops and restaurants to close midday. The staff was great and very helpful. Front desk staff knew their job and were very helpful and nice.

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luxury high standard Hotel
TripAdvisor RatingReviewed on April 18, 2017

We stayed one night at Herbert Samuel hotel (during the Passover break), and it was one of the most luxury stay we have ever experience. We are traveling all over the world and it really felt like an luxury European hotel ! First, the location is Perfect, right at city center, close to Jaffa corner...

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We stayed one night at Herbert Samuel hotel (during the Passover break), and it was one of the most luxury stay we have ever experience. We are traveling all over the world and it really felt like an luxury European hotel ! First, the location is Perfect, right at city center, close to Jaffa corner of king-George street. The hotel has an amazing spa, with indoor pool, 2 sauna (wet & dry) and of course Massage treatments & Gym (which we didn't use), the Spa receptionist was lovely, helpful, and made all efforts to help us have a pleasant stay. The staff were friendly and the service was excellent, the breakfast was tasty, clean and we enjoy a wonderful view from the 11th floor. But the highlight was the room - it was brand new, with high standard facilities (4G TV, espresso machine and rain shower head), it was very clean & beautiful and the bed was extremely comfortable. Overall we had a wonderful time !

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Rooms

Superior Room

Superior rooms measure a spacious 18-22 sqm with a luxurious bathroom and can accommodate up to 2 adults and 1 child.

  • 48-inch television
  • Espresso machine

Deluxe City View Room

These elegant, 28-sqm can accommodate up to 2 adults and 1 child and offer stunning views of the city alongside luxurious amenities.

  • 48-inch television
  • Espresso machine

Amenities

    • Suited for

    • Couples
    • Business
    • Events
    • Families
    • Services

    • Air Conditioning
    • Dry Cleaning
    • Elevator
    • Fax / Photocopying
    • Heating
    • Private Bathroom
    • Restaurant
    • SPA
    • Tour Desk
    • Cable/Satellite TV
    • Coffee Maker
    • Mini Bar
    • General

    • Fitness Center
    • Free WIFI
    • Indoor Swimming Pool
    •  
    • Check in: 4:00 pm
    • Check out: 11:00 am

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