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Herbert Samuel by Orchid Hotels

  • Shamai 25, Zion Square, Jerusalem
  • Photo: Herbert Samuel by Orchid Hotels
  • Photo: Herbert Samuel by Orchid Hotels
  • Photo: Herbert Samuel by Orchid Hotels
  • Photo: Herbert Samuel by Orchid Hotels
  • Photo: Herbert Samuel by Orchid Hotels

TripAdvisor Reviews

TripAdvisor ReviewsBased on 1038 traveler reviews
New
Very small and poorly appointed rooms
TripAdvisor RatingReviewed 3 days ago

This was one of the worst hotel experiences in recent memory. Location of the hotel is good and staff is reasonably friendly, breakfast buffet is also good but quality and size of the rooms (superior room) is very very small. Bathroom door doesn't close easily. Overall I am not sure how people find the...

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This was one of the worst hotel experiences in recent memory. Location of the hotel is good and staff is reasonably friendly, breakfast buffet is also good but quality and size of the rooms (superior room) is very very small. Bathroom door doesn't close easily. Overall I am not sure how people find the rooms to be acceptable.

Less
New
Shall I return? Maybe
TripAdvisor RatingReviewed 3 days ago

This hotel is a boutique in the center of city center and a train ride away from the old city. First Impressions were not good. Upon entering it felt like I was walking into an average hotel disguised as a luxury boutique hotel. It smelled like an old lady who put on way too...

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This hotel is a boutique in the center of city center and a train ride away from the old city. First Impressions were not good. Upon entering it felt like I was walking into an average hotel disguised as a luxury boutique hotel. It smelled like an old lady who put on way too much old lady perfume. That needs to change as it added to the feel of a budget hotel. Next was Customer Service needs to improve. I checked in and staff was in the lobby and I had to wait for the staff to finish talking with another staff about something on their cell phone and then they attended to me. It wasn’t able work either they were socializing. It was Independence Day so I didn’t make a big stink. The walk to our room I noticed every lamp had tons of dust on it. Shocking the room was decent, small was nice and what a luxury hotel should be. Breakfast was good and had a nice view. If a few changes were made like maybe go for a clean fresh smell than old lazy then I’d return.

Less
Wonderful Matrade
TripAdvisor RatingReviewed on May 16, 2019

The food was just delightful. A nice assortment of choices. Everything super fresh. Bonus was being greeted by are wonderful host Rapheal. Would definitely return. Area around hotel very safe. Shopping nice.

Rooms

Photo: Herbert Samuel by Orchid Hotels

Superior Room

Superior rooms measure a spacious 18-22 sqm with a luxurious bathroom and can accommodate up to 2 adults and 1 child.

  • 48-inch television
  • Espresso machine
Photo: Herbert Samuel by Orchid Hotels

Deluxe City View Room

These elegant, 28-sqm can accommodate up to 2 adults and 1 child and offer stunning views of the city alongside luxurious amenities.

  • 48-inch television
  • Espresso machine

Amenities

    • Suited for

    • Couples
    • Business
    • Events
    • Families
    • Services

    • Air Conditioning
    • Dry Cleaning
    • Elevator
    • Fax / Photocopying
    • Heating
    • Private Bathroom
    • Restaurant
    • SPA
    • Tour Desk
    • Cable/Satellite TV
    • Coffee Maker
    • Mini Bar
    • General

    • Fitness Center
    • Free WIFI
    • Indoor Swimming Pool
    •  
    • Check in: 4:00 pm
    • Check out: 11:00 am