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Herbert Samuel by Orchid Hotels

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Summer deals and Rosh Hashana special offers at Herbert Samuel Hotel!

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Summer Deals:

Book a summer vacation package (2 days in Jerusalem) and get a free dinner at the hotel.

  • No double discounts
  • Please redeem your benefit by calling Tel. 02-5600600 or via the hotel website (the benefit is not valid for BOOKING.COM users)
  • Pre-order is required
  • This benefit is for individuals and does not apply for groups
  • Based on availability
  • The hotel may terminate this promotion due to room inventory
  • One dinner per payer in a room
  • E&OE

Rosh Hashana Deals:

Deluxe Room (B&B) –  314$ per night for a couple

H/B – 429$ per night for a couple

Minimum of 2 nights – September 20-23

*extra child charge – 78$ (B&B) / 108$ (H/B)

*All prices are net prices and do not include VAT

TripAdvisor Reviews

TripAdvisor ReviewsBased on 437 traveler reviews
New
GREAT VALUE, AMAZING HOTEL
TripAdvisor RatingReviewed 5 days ago

The hotel is brand new, the rooms and bathrooms are very very nice, the pool downstairs is great. Ahmed at the bar offer us free french macaroons during passover, and they have room service. We would like to come back. Location is perfect. Close to the old city, and on Ben Yehuda where all the restaurants are. Breakfast...

More

The hotel is brand new, the rooms and bathrooms are very very nice, the pool downstairs is great. Ahmed at the bar offer us free french macaroons during passover, and they have room service. We would like to come back. Location is perfect. Close to the old city, and on Ben Yehuda where all the restaurants are. Breakfast on the restaurant with the awesome view was unforgettable and the chef Reem very friendly.

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Location, Service & Food
TripAdvisor RatingReviewed on September 10, 2017

In the heart of Jerusalem's city center, walking distance to the old city. Great service, great food (we took both the breakfast and the Friday night dinner). Very clean and modern. The indoor swimming pool is ... boring.

Just another hotel but location count
TripAdvisor RatingReviewed on September 9, 2017

The hotel is located in city center with lot of shops and restourants near by. Fancy hotel buy check in at 15:00 and check out at 14:00, can pay extra for longer stay but only if room is free. Thr restaurant service is average, for example at breakfeast no milk on table. The hotel is very...

More

The hotel is located in city center with lot of shops and restourants near by. Fancy hotel buy check in at 15:00 and check out at 14:00, can pay extra for longer stay but only if room is free. Thr restaurant service is average, for example at breakfeast no milk on table. The hotel is very clean and staff very kind. No parking at hotel.

Less
Beautiful hotel - Bad Management!!
TripAdvisor RatingReviewed on September 7, 2017

The hotel itself is beautiful, what ruined it for us was the staff in the Dining room. We came here to celebrate my husbands birthday, stayed Friday until saturday night. On Saturday it clearly states that breakfast is until 11am, we arrived at 10:45am, just as we arrived the dining room manager was halfway...

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The hotel itself is beautiful, what ruined it for us was the staff in the Dining room. We came here to celebrate my husbands birthday, stayed Friday until saturday night. On Saturday it clearly states that breakfast is until 11am, we arrived at 10:45am, just as we arrived the dining room manager was halfway through closing the door so no one else would enter. We (along with another couple) stopped him and said we want to enter, he replied that they are open until 11... so we said it is now 10:45! He let us in giving us the feeling that he did us a favor by doing so. I have to state that we have been in many luxury hotels in Israel and around the world, never has this happened to me! The dining room was half empty with food, almost no bread was left over (I must state that the dining room was full of people). We took what we could find and sat to eat, at 11:15 (still people were eating) the same manager came to us in the middle of our coffe and said that he needs us to leave in a few minutes as they need to prepare for the afternoon meals. The dining room at this stage looked disgusting! They could have easily started to clean up all the other empty tables before coming to us! My husband said to him that the atmosphere was very uncomfortable and it's very rude to ask people to leave 15mins after breakfast entrance is closed. If your hours are until 11 am then you except guests until 11 am! And be prepared that they will most probably not leave until 11:30!! If you can't stand by your times then change them! His response was very rude, he said 11am means you can sit here until 11am. Never have I had such an experience in a hotel! We were so angry by the whole sinario that we asked at the lobby to speak to the manager of the hotel - the clerk at the lobby calls up the "CEO" of the hotel - who happened to be Dudu they manager from the dining room! This whole experience was by the CEO himself! My husband went on to explain to him on the phone how he acted was unacceptable, and instead of apologizing he continued with his claim. It left us with a very "bad taste in our mouth". A real shame that such an ignorant staff member can ruin the whole experience at such a beautiful hotel!

Less
Beautiful treasure of a hotel!
TripAdvisor RatingReviewed on August 31, 2017

I just left this awesome hotel! The front desk and reception staff were top rate! So eager to make my stay wonderful. They happily provided me with early check-in and late check out! The room was luxurious and cozy. I truly can't wait to return!!

Rooms

Superior Room

Superior rooms measure a spacious 18-22 sqm with a luxurious bathroom and can accommodate up to 2 adults and 1 child.

  • 48-inch television
  • Espresso machine

Deluxe City View Room

These elegant, 28-sqm can accommodate up to 2 adults and 1 child and offer stunning views of the city alongside luxurious amenities.

  • 48-inch television
  • Espresso machine

Amenities

    • Suited for

    • Couples
    • Business
    • Events
    • Families
    • Services

    • Air Conditioning
    • Dry Cleaning
    • Elevator
    • Fax / Photocopying
    • Heating
    • Private Bathroom
    • Restaurant
    • SPA
    • Tour Desk
    • Cable/Satellite TV
    • Coffee Maker
    • Mini Bar
    • General

    • Fitness Center
    • Free WIFI
    • Indoor Swimming Pool
    •  
    • Check in: 4:00 pm
    • Check out: 11:00 am

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