K K K S TA

Heritage House

  • 2 Or HaHayim St, Jerusalem
  • Photo: Heritage House

TripAdvisor Reviews

TripAdvisor ReviewsBased on 8 traveler reviews
Hostile management
TripAdvisor RatingReviewed on June 5, 2019

The management at the time was psychotic, manipulative, intimidating, bullying, and abusive. There’s only air conditioning when the temperamental management feels like it. You need to beg or manipulate him to be able to wash your clothes. You’re not allowed to ask questions. The WiFi is when he wants. The place is filled with...

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The management at the time was psychotic, manipulative, intimidating, bullying, and abusive. There’s only air conditioning when the temperamental management feels like it. You need to beg or manipulate him to be able to wash your clothes. You’re not allowed to ask questions. The WiFi is when he wants. The place is filled with mold, reeks, ceiling cracking, trash everywhere, broken lights, and the janitor Jeremiah lays about and refuses to work, tells us to stop asking questions and to stop b*tching. When we confront the manager Ben Packer about this he tells us to not piss off Jeremiah, the janitor. The entire stay was unpleasant and he kicked us out for asking about laundry. He told us to get the f*ck out.

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A ***Must*** In Jerusalem
TripAdvisor RatingReviewed on March 9, 2016

To sleep over, to meet some cool people, or just to stop by - if you are in Jerusalem I highly recommend stopping by the Heritage House. Requirements: a sense of humor, an ability not to take yourself too seriously, and the ability to not get easily offended. The guys are absolutely great. They...

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To sleep over, to meet some cool people, or just to stop by - if you are in Jerusalem I highly recommend stopping by the Heritage House. Requirements: a sense of humor, an ability not to take yourself too seriously, and the ability to not get easily offended. The guys are absolutely great. They have amazing activities. They talk about real controversial politics. If you can't deal with strong opinions you might have a hard time. Everyone is truly nice though and they will take care of you. Someone might/probably will make fun of you at some point but it's part of the Israeli experience.

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This Place is Awesome, I'm Returning Soon
TripAdvisor RatingReviewed on October 28, 2014

Aside from good accommodations, this hostel is located in the heart of the Jewish Quarter of the Old City. The host, Rabbi Ben Packer, is glad to recommend travel activities, and even provide hosts for meals if need be. The places is the most "full-service" hostel I have ever been to and I...

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Aside from good accommodations, this hostel is located in the heart of the Jewish Quarter of the Old City. The host, Rabbi Ben Packer, is glad to recommend travel activities, and even provide hosts for meals if need be. The places is the most "full-service" hostel I have ever been to and I plan on returning. As to the prior poster who claimed that Rabbi Packer "accosted and abused" him, I must say that I and my friends were treated like family. Everyone who I have sent here has had a great experience.

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