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Jerusalem Gardens Hotel & Spa

  • 4 Vilnai St, Jerusalem
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from $158 / person

  • Photo: Jerusalem Gardens Hotel & Spa

Perfect getaway treat at Barak Spa

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Special offer! Get a 45 minute massage & an entrance to all spa facilities (tanning area, swimming pool, sauna, coffee machine and a jacuzzi) for 190 NIS!

To validate the offer, show your promo code or call 072-3290796.

TripAdvisor Reviews

TripAdvisor ReviewsBased on 884 traveler reviews
the hotel and it was simply amazing,
TripAdvisor RatingReviewed on March 7, 2019

We were at the hotel and it was simply amazing, We'll start with the food, the food is served aesthetically and the chef is very talented. The hotel is very clean and luxurious We'll go to the spa Those who arrive at the hotel must go to the spa, the massage is perfect and the jacuzzi is in...

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We were at the hotel and it was simply amazing, We'll start with the food, the food is served aesthetically and the chef is very talented. The hotel is very clean and luxurious We'll go to the spa Those who arrive at the hotel must go to the spa, the massage is perfect and the jacuzzi is in front of the view For sure my wife was happy now I have reason to return,

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Good on the outside but totally rotten on the inside
TripAdvisor RatingReviewed on March 2, 2019

Our tour group recently stayed at this hotel and in all my years of travelling I have not come across a worse hotel! There was one other one that almost beat this one to being the most rotten but I gave this one the bottom up first because they can’t even get the basics...

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Our tour group recently stayed at this hotel and in all my years of travelling I have not come across a worse hotel! There was one other one that almost beat this one to being the most rotten but I gave this one the bottom up first because they can’t even get the basics right ! Nothing seems to work ! Given its very decent exterior and check in hall, one would have thought this should not be a bad hotel. It’s all a mirage I tell u ! The shower in my room was leaking and water sprayed everywhere when I opened the tap. Even after I told the hotel about it, it was all lip service nothing was done ! Then water from rain leaked in from the balcony and my room carpark was soaked ! Then to cap it up , the hair dryer can roast your hand after a few minutes of blowing your hair and the tube came off after awhile ! thought I was the only unlucky one but oh my God, so many of my tour mates had issues with their shower and hot water ! One even had her room issued to another customer ! For a hotel that charges usd150-160 a night and can’t get the basics right - they don’t deserve anyone’s business !

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UNACCEPTABLE NOT TO CLEAN THE ROOMS
TripAdvisor RatingReviewed on February 15, 2019

The food 5/5 The Lobby 5/5 The location 5/5 The staff 5/5 friendly great staff eg Udi, Fadi, Noa and Dany Levy. However..... How does housekeeping get into the room change sheets and not clean the floors. The bathroom would remain would muddy footsteps...papers would never be collected and carpets never cleaned At one occasion I had no towels and...

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The food 5/5 The Lobby 5/5 The location 5/5 The staff 5/5 friendly great staff eg Udi, Fadi, Noa and Dany Levy. However..... How does housekeeping get into the room change sheets and not clean the floors. The bathroom would remain would muddy footsteps...papers would never be collected and carpets never cleaned At one occasion I had no towels and had to request for towels to brought twice and even then...after 45 minutes I could not get towels and just left the room to shower some other time. Another incident my "fresh" towels were wet. Totally disappointed.... Would I stay there again-NO! No value for money

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Amenities

    • Suited for

    • Business
    • Couples
    • Events
    • Families
    • Conventions
    • Kosher
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Elevator
    • Fax / Photocopying
    • Heating
    • Laundry
    • Restaurant
    • Room Service
    • Safe
    • SPA
    • Tour Desk
    • General

    • Event Hall
    • Fitness Center
    • Free Parking
    • Free WIFI
    • Indoor Swimming Pool
    • Meeting Room
    • Outdoor Swimming Pool
    •  
    • Check in: 3:00 PM
    • Check out: 11:00 АM

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