Jerusalem Gardens Hotel & Spa

Let’s start by saying that there is no way this is a four star hotel. It is definitely a dated hotel and I am not sure where the rest of the reviewers were staying but the staff wasn’t up to par. When we checked in, there was no one at reception for at least five mins. While it was an easy check in, it didn’t feel welcoming. The rooms are basic. Again, sheets and mattresses seemed to be on the older side but clean. There was a wedding happening one of the nights we stayed. The music was very loud. We requested to change rooms to the other side but the staff said there wasn’t any and then said they would check. They also said it would be over at 11pm. We called again at 11pm to complain about the loud music and requested a room change. The staff said he would call back but never did. Thankfully the music did stop at 11:35pm. This wouldn’t have been a big deal if we were informed during check in but we weren’t. Again, when we checked out, no one was at reception until we hit the bell to drop off the keys. No words of hope you had a great stay or anything. Also, you have to take a light rail to get to the center. Quiet frankly, when you’re old and tired after walking all day long, taking a light rail and then doing a five min walk to this hotel seemed a bit dreadful at times.

The bedroom is well kept with all necessary amenities provided for a wary traveller. The breakfast and dinning spread is a spoiler indeed. Lost for choice. It is a 3 minutes walk to the overland tramp station and only 3 stop to the famous street market. A safe and clean city to walk and explore.