Jerusalem Hotel

We spent a weekend at the Jerusalem Hotel, and had a really great time. It is in the perfect location for exploring both east Jerusalem and the city centre. The bar and restaurant make a good evening hang out, or a nice place to start or end an evening - and the team at the hotel are really knowledgable and helpful. They helped us to find the right public buses to visit Bethlehem (rather than trying to sell us an expensive tour), and were happy to give tips on the neighbourhood and the best ways to see the many sights of the city. It is an easy and safe walk from the hotel to the bars and restaurants of the city, and the tram and local buses stop very nearby. Breakfast was delicious and plentiful, and the rooms were really tasteful and comfortable. A lovely place from which to enjoy Jerusalem.

My experience in this hotel was mixed. It is true that it has an attractive old interior and that the reception staff is very friendly. The room was clean but beyond the first positive impression also a bit shabby (furniture, soft mattress, bathroom etc.). To tidy the room the bedding was just put back in place but not really made look fresh.I usually stay at another hotel when I am in Jerusalem but was convinced by a friend to try Jerusalem Hotel as a cheaper option. I regretted the choice. Staff at the cafeteria and in the breakfast room was not really attentive. The selection for breakfast was good but not what the photos promised.