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Jerusalem Hotel

  • Photo: Jerusalem Hotel

TripAdvisor Reviews

TripAdvisor ReviewsBased on 309 traveler reviews
Great hotel: welcoming, full of character and in a lovely location
TripAdvisor RatingReviewed on March 10, 2019

We spent a weekend at the Jerusalem Hotel, and had a really great time. It is in the perfect location for exploring both east Jerusalem and the city centre. The bar and restaurant make a good evening hang out, or a nice place to start or end an evening - and the team at...

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We spent a weekend at the Jerusalem Hotel, and had a really great time. It is in the perfect location for exploring both east Jerusalem and the city centre. The bar and restaurant make a good evening hang out, or a nice place to start or end an evening - and the team at the hotel are really knowledgable and helpful. They helped us to find the right public buses to visit Bethlehem (rather than trying to sell us an expensive tour), and were happy to give tips on the neighbourhood and the best ways to see the many sights of the city. It is an easy and safe walk from the hotel to the bars and restaurants of the city, and the tram and local buses stop very nearby. Breakfast was delicious and plentiful, and the rooms were really tasteful and comfortable. A lovely place from which to enjoy Jerusalem.

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Really nice, family run hotel, just outside the old city gates!
TripAdvisor RatingReviewed on March 8, 2019

The Jerusalem hotel is located about 400 meters outside the Damascus gate of the Old city. So, it has the advantage of being really close and walk able distance from the old city, without being in too crowded an area. The rooms and furniture are really beautiful and well appointed. The structure looks old...

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The Jerusalem hotel is located about 400 meters outside the Damascus gate of the Old city. So, it has the advantage of being really close and walk able distance from the old city, without being in too crowded an area. The rooms and furniture are really beautiful and well appointed. The structure looks old style, but, all the amenities are modern. Very nice bathroom too. The rooms on the first floor are nicer, but, there are no elevators, so, maybe difficult to access for the elderly and differently-abled. It is like a boutique hotel, which is family run. The other great thing is that, it has a very nice restaurant attached. The food is very good and the people serving are exceptionally nice and friendly...particularly, Shahad! It has a very nice atmosphere too! Just loved the place.

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Mediocre
TripAdvisor RatingReviewed on February 5, 2019

My experience in this hotel was mixed. It is true that it has an attractive old interior and that the reception staff is very friendly. The room was clean but beyond the first positive impression also a bit shabby (furniture, soft mattress, bathroom etc.). To tidy the room the bedding was just put back...

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My experience in this hotel was mixed. It is true that it has an attractive old interior and that the reception staff is very friendly. The room was clean but beyond the first positive impression also a bit shabby (furniture, soft mattress, bathroom etc.). To tidy the room the bedding was just put back in place but not really made look fresh.I usually stay at another hotel when I am in Jerusalem but was convinced by a friend to try Jerusalem Hotel as a cheaper option. I regretted the choice. Staff at the cafeteria and in the breakfast room was not really attentive. The selection for breakfast was good but not what the photos promised.

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Amenities

    • Suited for

    • Couples
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Fax / Photocopying
    • Heating
    • Laundry
    • Restaurant
    • Room Service
    • Safe
    • Tour Desk
    • General

    • Free Parking
    • Free WIFI
    • Meeting Room
    • Synagogue
    •  
    • Check in: 2:00 pm
    • Check out: 12:00 pm

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