Jerusalem Panorama Hotel

This was the first hotel on our stay and to say we were disappointed would be an understatement. The hotel is wildly run down, our room was missing plaster off the walls, the windows leaked so when it rained the water came in - my parents room had a cracked sink so they had to move. The bathroom was grubby, the carpet was so dirty you didn’t want to walk on it - the walls had holes and very questionable electricity. On a whole it was not a relaxing time and we were there for 6 days! One positive is the bed was comfortable although the sheets were dirty. Breakfast too was disappointing.

This is a difficult place to review. The staff are friendly and helpful. The breakfast is adequate although cleared away pretty early. The view over to the SE corner of the old city is superb. There are downsides. The rooms are not just tired but semi comatose! The carpets are old, dirty and worn. The TV is not a flat screen but an old CRT and the colours indicate the colour guns are dead. This was so in all the rooms we checked. There is no fridge. The air con is modern. The bathroom is poor with holes in the tiles on the floor and walls. The shower has no hook and is useless because you cannot get a stable useable temperature. The external noise is very intrusive varying from the constant car horns to the call to prayer at 0500. There is no bar or restaurant contrary to Booking.com page and there are no walkable restaurants so your only option for food in the evening is a small falafel sandwich (10nis) which the staff will get delivered Think student dorm /hostel standard and you won’t be far wrong.