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Jerusalem Suites

  • 15 Ben Hillel St, Jerusalem
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from $109 / person

TripAdvisor Reviews

TripAdvisor ReviewsBased on 325 traveler reviews
Shamai Suites Jerusalem
TripAdvisor RatingReviewed on October 6, 2017

Great hotel and location and the staff was very nice and helpful! I will definitely rebook here for my next visit to Jerusalem! You can walk to just about everything and the tram is also right there to go all around the city, tons of bars, food, coffee shops. The one draw back...

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Great hotel and location and the staff was very nice and helpful! I will definitely rebook here for my next visit to Jerusalem! You can walk to just about everything and the tram is also right there to go all around the city, tons of bars, food, coffee shops. The one draw back was the balconies were a little small. I like to sit outside in the morning or evenings with coffee or a beverage. But not a major deal by any means. I will definitely come back here

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It was a bad stay
TripAdvisor RatingReviewed on September 23, 2017

First, we arrived there at 2AM exauhsted after a long road trip, we got there and found that our suit is locked. we waited for about 30 mins for someone to open the suit for us even after informing us that the keys will be in our room and it "would not be a...

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First, we arrived there at 2AM exauhsted after a long road trip, we got there and found that our suit is locked. we waited for about 30 mins for someone to open the suit for us even after informing us that the keys will be in our room and it "would not be a problem checking in alone". "Hot tub" was not hot at all. It was a cold shower indeed. Next day, the receptionist came into our private suite (literally) and woke us up (also, literally) - it was in the time we should check out, but still, they could have called us first and it did not happen. Lastly, if you've been told that "your room has been upgraded", they say it to everyone.

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Overcharged
TripAdvisor RatingReviewed on September 5, 2017

We booked for 3 nights in the Deluxe Studio. On checking in we were told that we had been upgraded - NOT. Not even sure we have the deluxe studio - nice room but no pullout sofa bed or small dining table. It is a nice clean room and the location is great. A...

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We booked for 3 nights in the Deluxe Studio. On checking in we were told that we had been upgraded - NOT. Not even sure we have the deluxe studio - nice room but no pullout sofa bed or small dining table. It is a nice clean room and the location is great. A bit spartan - there is a kettle with some tea bags and instant coffee but no cups or mugs - asked for these but so far no luck!! No hot plate either. Big surprise was finding the charge in NIS was way over the amount - looks like $350 versus Hotels.com of $307 - was told this was due to exchange difference - WOW. Waiting for an adjustment. Funny how the charge can through immediately but credits take a lot longer!!

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We almost stayed here but glad we cancellef
TripAdvisor RatingReviewed on July 30, 2017

The photos do not properly show the neighborhood. The street seemed dingy and was not busy at night. We did not feel comfortable. It is a block off Ben Yehuda so there are many fast food restaurants there.

The best value for money in Jerusalem
TripAdvisor RatingReviewed on June 17, 2017

In short, this is a very great place to stay. It is very central to the Old City and to the city centre. This is a suite hotel, so you basically staying in your own small apartment. Accommodation is very comfortable, very specious for a 3 star hotel and has a kitchenette and a...

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In short, this is a very great place to stay. It is very central to the Old City and to the city centre. This is a suite hotel, so you basically staying in your own small apartment. Accommodation is very comfortable, very specious for a 3 star hotel and has a kitchenette and a shower. The bed is very comfortable. The staff is very friendly, and very accommodating. They had no problem extending our departure by an hour, that helped us tremendously. The reception closes at 23:00, and starts very early in the morning. I highly recommend this place, you will get very good value for your money.

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Amenities

    • Suited for

    • Couples
    • Families
    • Services

    • Air Conditioning
    • Kitchenette
    • General

    • Free WIFI
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    • Check in: 2:30 pm
    • Check out: 12:00 pm