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King Solomon Hotel Jerusalem

  • 32 King David St, Jerusalem
  • Photo: King Solomon Hotel Jerusalem

TripAdvisor Reviews

TripAdvisor ReviewsBased on 440 traveler reviews
Birthright Trip Dorm - Beware
TripAdvisor RatingReviewed on January 6, 2020

Our stay was disappointing. While we were there with our two little kids, the hotel also hosted six birthright trips - all with bus loads of 18-26 year olds. They kept us up all night - three nights in a row. I called security many times, and took matters into my...

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Our stay was disappointing. While we were there with our two little kids, the hotel also hosted six birthright trips - all with bus loads of 18-26 year olds. They kept us up all night - three nights in a row. I called security many times, and took matters into my own hands by opening the door and asking the birthrighters to quiet down. My little kids were up all night. I discussed the situation with the front desk, and was told that there was nothing that could be done other than have security check periodically; no acknowledgement about the fact that I was a paying customer who was deserving of a place to sleep in piece and quiet. Also: shabbat meals were extremely rowdy. The birthright groups treated the dining room as their own private space, and didn't respect the other people having shabbat meals with their families, etc. The staff did nothing to help preserve an acceptable atmosphere. Additionally, the hotel is currently under construction. The lobby and most of the facilities are already done, and they're beautiful. They make the hotel look very fancy, and once all of the work is done (including the guest rooms), this will be a gorgeous hotel. However, during the construction, the entrance is a work zone. You literally have to walk through a work site to enter the property. It is gravel, with exposed tools and pipes and wires. It blew my mind that they didn't even put some kind of walk way. We were using a stroller, and this made getting in and out nearly impossible.

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Horrible experience at this hotel
TripAdvisor RatingReviewed on December 25, 2019

Front desk staff were extremely rude and check in was one of the worst experiences I have had at a hotel. Took over an hour, and we repeatedly had to pull up our email confirmation from Expedia to prove that we had booked a room with two queen beds rather than a twin, that...

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Front desk staff were extremely rude and check in was one of the worst experiences I have had at a hotel. Took over an hour, and we repeatedly had to pull up our email confirmation from Expedia to prove that we had booked a room with two queen beds rather than a twin, that parking was included, etc. The room cost a fortune and once we finally got to it, the couch and chairs were covered in stains. We were told our booking came with free parking. Upon arrival, there was no parking so we had to drive around for an hour to find and pay for parking elsewhere. The front of the hotel was all under construction with no walking path and none of the debris well secured from passers by. Would NOT recommend this hotel

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Terrible
TripAdvisor RatingReviewed on December 24, 2019

I am sitting here in the lobby of the hotel at 10:43 pm on the holidays. We came to the hotel and parking was unavailable. The front of the hotel was a construction zone. A woman was hit in the right shoulder by debris. Nasir at the front desk was extremely rude to my...

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I am sitting here in the lobby of the hotel at 10:43 pm on the holidays. We came to the hotel and parking was unavailable. The front of the hotel was a construction zone. A woman was hit in the right shoulder by debris. Nasir at the front desk was extremely rude to my whole family. I would strongly discourage anyone from staying here. I have never seen such terrible customer service.

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Amenities

    • Suited for

    • Business
    • Conventions
    • Couples
    • Events
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Baby Crib
    • Cable/Satellite TV
    • Elevator
    • Fax / Photocopying
    • Heating
    • Laundry
    • Restaurant
    • Room Service
    • Safe
    • General

    • Accessibility
    • Event Hall
    • Free Parking
    • Free WIFI
    • Meeting Room
    • Outdoor Swimming Pool
    • Synagogue
    •  
    • Check in: 3:00 PM
    • Check out: 11:00 AM

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