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Leonardo Hotel Jerusalem

  • +972-72-3384973
  • 9 Saint George St, Jerusalem
  • Photo: Leonardo Hotel JerusalemPhoto: Leonardo Hotel Jerusalem
  • Photo: Leonardo Hotel JerusalemPhoto: Leonardo Hotel Jerusalem
  • Photo: Leonardo Hotel JerusalemPhoto: Leonardo Hotel Jerusalem
  • Photo: Leonardo Hotel JerusalemPhoto: Leonardo Hotel Jerusalem
  • Photo: Leonardo Hotel JerusalemPhoto: Leonardo Hotel Jerusalem
  • Photo: Leonardo Hotel JerusalemPhoto: Leonardo Hotel Jerusalem
  • Photo: Leonardo Hotel JerusalemPhoto: Leonardo Hotel Jerusalem
  • Photo: Leonardo Hotel JerusalemPhoto: Leonardo Hotel Jerusalem
  • Photo: Leonardo Hotel JerusalemPhoto: Leonardo Hotel Jerusalem
  • Photo: Leonardo Hotel JerusalemPhoto: Leonardo Hotel Jerusalem
  • Photo: Leonardo Hotel JerusalemPhoto: Leonardo Hotel Jerusalem
  • Photo: Leonardo Hotel JerusalemPhoto: Leonardo Hotel Jerusalem
  • Photo: Leonardo Hotel JerusalemPhoto: Leonardo Hotel Jerusalem
  • Photo: Leonardo Hotel JerusalemPhoto: Leonardo Hotel Jerusalem
  • Photo: Leonardo Hotel JerusalemPhoto: Leonardo Hotel Jerusalem
  • Photo: Leonardo Hotel JerusalemPhoto: Leonardo Hotel Jerusalem
Photo: Leonardo Hotel Jerusalem
Photo: Leonardo Hotel Jerusalem
Photo: Leonardo Hotel Jerusalem
Photo: Leonardo Hotel Jerusalem
Photo: Leonardo Hotel Jerusalem
Photo: Leonardo Hotel Jerusalem
Photo: Leonardo Hotel Jerusalem
Photo: Leonardo Hotel Jerusalem
Photo: Leonardo Hotel Jerusalem
Photo: Leonardo Hotel Jerusalem
Photo: Leonardo Hotel Jerusalem
Photo: Leonardo Hotel Jerusalem
Photo: Leonardo Hotel Jerusalem
Photo: Leonardo Hotel Jerusalem
Photo: Leonardo Hotel Jerusalem
Photo: Leonardo Hotel Jerusalem

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Leonardo Boutique Jerusalem by Fattal Hotels
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Leonardo Boutique Jerusalem offers 70 beautifully designed and fully equipped guest rooms for couples, families and business. Read more
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Leonardo Plaza Hotel Jerusalem
Special offers at Leonardo Plaza Hotel!
Culinary indulgences, exclusive design and a very central location make the Leonardo Plaza a great hotel option. Read more
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TripAdvisor Reviews

TripAdvisor ReviewsBased on 2797 traveler reviews
Leonardo Hotel Disappointed
TripAdvisor RatingReviewed on November 21, 2022

I am traveling from the US on a Globus tour of Israel. As a person who has traveled often, with many hotels to compare the Leonardo to, I am shocked at some of the high ratings.nnThe hotel is extremely large, containing 398 rooms, which usually equals about double the people, and I expect...

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I am traveling from the US on a Globus tour of Israel. As a person who has traveled often, with many hotels to compare the Leonardo to, I am shocked at some of the high ratings.nnThe hotel is extremely large, containing 398 rooms, which usually equals about double the people, and I expect all rooms were filled when our tour stayed there in November. The rooms are small which I don't have a problem with, but the rooms are not very modern and give the appearance of an aged building. The toilet did not flush the toilet paper on the first or second try, but if you were persistent you could get the flush to work. Not worth a 4 star rating compared to other hotels in Israel.nnBreakfast and dinner was both a challenge and a disappointment. My partner and I are both vegetarian, not eating meat, fish or eggs. For breakfast our choices were potatoes (hot item), yogurt and bread, while all other guests had many hot dishes that contained egg in addition to other items we do not eat. nnDinner was about the same but due to items being Kosher, dairy was eliminated while meat was present leaving our hot options to be potatoes and most times string beans. Other guests had many meat, chicken and fish items to choose from, we did not. nnEven though there were waiters moving about, food service is not a priority at this hotel and carafes of water were never refilled even after asking multiple times. Waiters were rude and demanding, as if we as guests were in the wrong for eating at the restaurant and asking for coffee or water or spoons. Small spoons were not present at breakfast for yogurt, hard to eat with a large soup spoon. Again, customer service is lacking. Thinking too many people for the hotel to service appropriately.nOverall, I think the Leonardo is a 2 star hotel.n

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Has potential, but needs work
TripAdvisor RatingReviewed on October 14, 2022

I will begin with the highlights. The room had amazing views of the city. I loved the windows. They could also be opened, so I got a nice breeze. The food was delicious. So much variety at the buffet for breakfast and dinner. However, the room was not up to the high standard I...

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I will begin with the highlights. The room had amazing views of the city. I loved the windows. They could also be opened, so I got a nice breeze. The food was delicious. So much variety at the buffet for breakfast and dinner. However, the room was not up to the high standard I expected from a five star hotel. It was very dated and in desperate need of a remodel. It was also not clean. I was not convinced that the bathroom had been cleaned since the last guest. There were soap rings in the tub from a soap bottle. I also found hair and dust that should have been easily cleaned from the counters. The hotel overall was in a decent location to get to the heart of the city. But unfortunately, because of the lack of cleanliness, I don't know that I'd stay here again.

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Poor customer service, would not stay if you are single female
TripAdvisor RatingReviewed on September 20, 2022

I have been staying here for five days. During that time my bedsheets have not been changed. An item of my belongings has been broken by hospitality services (dropped I presume during cleaning)nnCustomer service from the reception team is very much dependant on who is on duty. Many of the younger male staff are...

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I have been staying here for five days. During that time my bedsheets have not been changed. An item of my belongings has been broken by hospitality services (dropped I presume during cleaning)nnCustomer service from the reception team is very much dependant on who is on duty. Many of the younger male staff are more interested in their mobile phones than helping customers. The hotel will not help / book shuttle transfers for you, claiming not to know about them nnWhen I tried to make a complain the reception team transferred my call to different depts in the hotel before finally hanging up on me. I am sure they found this fun. nnI suspect I would not have been treated in this way had I been a male. When I expressed my frustration to a young male reception team member he commented that 'did you want a pharmacy' - really offensive behaviour. nnNo real facilities to make a complaint.

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Photo: Leonardo Hotel Jerusalem

Superior Room

Spacious, designed and richly furnished Superior Room for hosting couples or couples with 1 child.

Max occupancy: Couple + child

  • City views
  • Free Wi-Fi
  • Air-conditioning
  • Hair dryer
  • Bathroom
  • Fridge
  • Mini bar
  • Sleeper sofa
Photo: Leonardo Hotel Jerusalem

Superior Room with Balcony

Beautiful Superior Rooms with balcony. These rooms can be booked with a Twin bed for accommodation of up to 3 guests.

Max occupancy: Couple + child

  • City views
  • Free Wi-Fi
  • Balcony
  • Air-conditioning
  • Hair dryer
  • Bathroom
  • Fridge
  • Mini bar
Photo: Leonardo Hotel Jerusalem

Family Room

Large and spacious room for family accommodation – beautifully furnished.

Max occupancy: Couple + 2 kids + beby

  • City views
  • Free Wi-Fi
  • Air-conditioning
  • Hair dryer
  • Bathroom
  • Fridge
  • Mini bar
  • Sleeper sofa
Photo: Leonardo Hotel Jerusalem

Deluxe Suite

Extraordinary beautiful suites with balcony. Suites can be booked with a Twin bed.

Max occupancy: 1 Couple

  • City views
  • Free Wi-Fi
  • Balcony
  • Air-conditioning
  • Safe
  • Hair dryer
  • Bedroom
  • Fridge
  • Mini bar
  • TV
  • Living area
Photo: Leonardo Hotel Jerusalem

Executive Suite

Elegantly furnished spacious and luxurious suite with a balcony. Perfect for a dreamy romantic getaway.

Max occupancy: 1 Couple

  • City views
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Bathroom
  • Fridge
  • Mini bar
  • TV x 2
  • Living area
  • Kitchenette

Amenities

    • Suited for

    • Business
    • Events
    • Couples
    • Families
    • Kosher
    • Services

    • Safe
    • Room Service
    • Heating
    • Air Conditioning
    • Game Room
    • Restaurant
    • Fax / Photocopying
    • Laundry
    • SPA
    • Cable/Satellite TV
    • Towels
    • General

    • Meeting Room
    • Fitness Center
    • Outdoor Swimming Pool
    • Free WIFI
    • Free Parking
    • Accessibility
    • Event Hall
    •  
    • Check in: 3:00 PM
    • Check out: 11:00 AM

Plan your event at Leonardo Hotel Jerusalem

+972-72-3385055