Mamilla Hotel

I chose the Mamilla for location and I thought staying in a boutique hotel would be a nicer experience. When we checked in, the front desk clerk was not warm or welcoming. Even though we were staying for six days, he gave us a room on the third floor that overlooked a roof/wall and was very dark. I went back to ask for another room, and he told me that was all they had. I asked for a higher floor, and he told me that the studios were only on the second floor. I had to stand there in front of him until he offered a room on the sixth floor (same exact room but higher) which was much brighter. I should not have had to do that. The rooms are very small and the bathrooms have the glass walls that dont allow you to turn the lights on at night if someone else is in the room. They have very little counter space. I also chose the hotel for the roof bar, which has an amazing view of the old city. I was disappointed that every time I wanted to book it, it was closed for a private event. The breakfast was, by Israeli hotel standards, OK. It would have been nice to have a broader selection of fruit other than the cantaloupe and watermelon that was offered every day. I was also disappointed to learn that the pool was indoor..not very appealing. Finally, for a supposedly luxury hotel, I was disappointed.