Mount Zion Hotel

The hotel grounds are beautiful and it is within 10-15 minutes walk of the old city and Mamilla Mall. The pool is large and has plenty of seating. Buffet meals are average. Staff is not particularly friendly or helpful as they cater to a lot of tour groups and don’t see individual customers as their “customer”. The rooms are disappointing - old musty wall to wall carpet, outdated furniture and bathrooms. Ask for a room overlooking the court yard or the hills (pool side) as none of the other rooms have a view.

There were many good things about this hotel. We definitely appreciated the excellent selection and quality of the breakfast. The hotel has an excellent location and wonderful views. The bedding was clean and pillows and mattress were perfect. Unfortunately, there were a few real issues. 1. Very dirty carpet - stains and a faint mildew odor 2. The handle in the door to the patio was practically falling off. Each time i opened it, i wondered if it would fall off. (From the outside of the room, the frame near the lock was bent and looked as if someone had tried breaking in. Unsettling.) 3. Paper thin walls. Really felt like the neighbors were sharing our room. 4. Found a roach in the room. Very big, had to kill it. Yuck. Bugs happen, but ew. i gave 4 stars because (1) many good things (2) I was too tired to ask for a new room. Perhaps the hotel would have offered us a room without these issues. However, i cannot believe the hotel was not aware of the issue with the doors. Doors that close and lock are a basic necessity.