K K K S TA

Mount Zion Hotel

  • 17 Derech Hebron, Jerusalem
  • Photo: Mount Zion Hotel

TripAdvisor Reviews

TripAdvisor ReviewsBased on 1287 traveler reviews
Tired and uninviting
TripAdvisor RatingReviewed on May 20, 2019

Our stay left us wanting. The hotel is very tired and the staff appear uninterested if you are not a large group tour party. The room was average - we booked the cheaper room but even so it was particularly tired and wanting. The bar was very inadequately stocked and the staff showed little...

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Our stay left us wanting. The hotel is very tired and the staff appear uninterested if you are not a large group tour party. The room was average - we booked the cheaper room but even so it was particularly tired and wanting. The bar was very inadequately stocked and the staff showed little interest. The staff generally appeared to consider any requests a chore and customer service was poor.This is a hotel which could be so much more but unfortunately they are probably not interested in making it a 5 star property. The surrounding gardens and location is beautiful but again the pool area is uninviting and catering for large groups with no real facilities around the pool at all. Such a shame.

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Needs a major rehab and new cleaning crew
TripAdvisor RatingReviewed on May 11, 2019

This hotel has nice views from the lobby and the check in was easy and very friendly staff; the rest was was not so great: the decor of the rooms is very outdated, bathroom was dirty , the floor around the toilet was dirty with some old tissue left there covered in dust...

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This hotel has nice views from the lobby and the check in was easy and very friendly staff; the rest was was not so great: the decor of the rooms is very outdated, bathroom was dirty , the floor around the toilet was dirty with some old tissue left there covered in dust for our entire stay (4 nights), the floor mat was disguising, sheets were ripped and never changed. It looked like the floors were never washed or vaccumed. The shower curtain was dirty with the entire bottom covered in soap scum and black mold. The breakfast buffet room had birds flying above our plates. Overall experience very negative because of the poor hygiene.

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Quaint Hotel just outside the old city
TripAdvisor RatingReviewed on April 22, 2019

This was the first hotel we stayed in during a wonderful trip to the Holy Land. We traveled with a tour company who selected this hotel. This location is just outside the old city walls and it is a classic older hotel, but updated enough. The grounds have a lot of character,...

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This was the first hotel we stayed in during a wonderful trip to the Holy Land. We traveled with a tour company who selected this hotel. This location is just outside the old city walls and it is a classic older hotel, but updated enough. The grounds have a lot of character, take some charming pictures in and out. You can walk to the train station and there is where we went several times for some shopping, entertainment and some restaurant choices. Views of the city are great from here. Rooms were clean, service was good. Hotel is also quaint.

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Amenities

    • Suited for

    • Business
    • Couples
    • Families
    • Events
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Heating
    • Private Bathroom
    • Restaurant
    • Safe
    • SPA
    • Tour Desk
    • Fax / Photocopying
    • General

    • Free Parking
    • Fitness Center
    • Free WIFI
    • Meeting Room
    • Outdoor Swimming Pool
    • Synagogue
    •  
    • Check in: 3:00 PM
    • Check out: 12:00 PM

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