No way 4 star!!!!! Keys did not work had to go 4 times at the desk. According did not work the room was freezing. No hair dryer on the bathroom. The pictures speak by themselves. The food was also awful. We literally starved
National Hotel Jerusalem
About the National Hotel Jerusalem
The National Hotel offers elegant accommodation in the heart of East Jerusalem, just minutes from the Garden Tomb and not far from the Old City.
The hotel prides itself on its non-smoking policy and offers great service with a 24-hour front desk, complimentary newspaper, rooms and facilities for disabled guests, elevator, safety deposit box, heating, air conditioning, shops, gym, complimentary parking and three restaurants that can hold up to 1,000 guests.
TripAdvisor Reviews
Superficially attractive hotel, good location and parking (this matters) On every other index a dreary, dated experience. Restaurant menu is from last century, as are rooms. Kettle and fridge provided but nothing else. When queried at front desk about tea, coffee, cups etc told to go to the shop across the street. Dim lights...
MoreSuperficially attractive hotel, good location and parking (this matters) On every other index a dreary, dated experience. Restaurant menu is from last century, as are rooms. Kettle and fridge provided but nothing else. When queried at front desk about tea, coffee, cups etc told to go to the shop across the street. Dim lights in room so impossible to read after dark. Checking out we're told we hadn't paid.... we had but took 30 minutes to prove it. Arrogant staff, no ambience - nobody cares or has any interest in the customer. Room was clean and in convenient location but no other reason to stay. Price, as is usual in Israel, ludicrously high by normal standards, quality low and value hard to discern.
LessVery quite hotel, comfortable beds and big room. The area is nice, very close to the walls of the old city Jerusalem. The staff is very friendly and helpful. Excellent breakfast, fresh products and big variety. Very happy reseptionists, they helped us a lot. I recommend it. Cleaning needs impovement. Dinner not very good, not...
MoreVery quite hotel, comfortable beds and big room. The area is nice, very close to the walls of the old city Jerusalem. The staff is very friendly and helpful. Excellent breakfast, fresh products and big variety. Very happy reseptionists, they helped us a lot. I recommend it. Cleaning needs impovement. Dinner not very good, not great variety in food and salads.
LessAmenities
Suited for
- Couples
- Events
- Families
Services
- Air Conditioning
- Cable/Satellite TV
- Elevator
- Fax / Photocopying
- Heating
- Restaurant
- Room Service
- Safe
General
- Accessibility
- Event Hall
- Fitness Center
- Free Parking
- Free WIFI
- Meeting Room
- Check in: 2:30 PM
- Check out: 12:00 PM