National Hotel Jerusalem

Superficially attractive hotel, good location and parking (this matters) On every other index a dreary, dated experience. Restaurant menu is from last century, as are rooms. Kettle and fridge provided but nothing else. When queried at front desk about tea, coffee, cups etc told to go to the shop across the street. Dim lights in room so impossible to read after dark. Checking out we're told we hadn't paid.... we had but took 30 minutes to prove it. Arrogant staff, no ambience - nobody cares or has any interest in the customer. Room was clean and in convenient location but no other reason to stay. Price, as is usual in Israel, ludicrously high by normal standards, quality low and value hard to discern.

Very quite hotel, comfortable beds and big room. The area is nice, very close to the walls of the old city Jerusalem. The staff is very friendly and helpful. Excellent breakfast, fresh products and big variety. Very happy reseptionists, they helped us a lot. I recommend it. Cleaning needs impovement. Dinner not very good, not great variety in food and salads.