The hotel room was average and the toilet is ok. The hallway to the room I was in was strewn with cleaning materials. On the day of my tour, the front door was locked so I was not able to go to my tour.
National Hotel Jerusalem
About the National Hotel Jerusalem
The National Hotel offers elegant accommodation in the heart of East Jerusalem, just minutes from the Garden Tomb and not far from the Old City.
The hotel prides itself on its non-smoking policy and offers great service with a 24-hour front desk, complimentary newspaper, rooms and facilities for disabled guests, elevator, safety deposit box, heating, air conditioning, shops, gym, complimentary parking and three restaurants that can hold up to 1,000 guests.
TripAdvisor Reviews
Based on 925 traveler reviews“Amazing a stone throw from the Old City”
My 5th time staying at the National Hotel Jerusalem, and each time it exceeded my expectations. Even though this hotel has struggled during the Covid-19 period, they have taken the quiet times to refurbish rooms, keep the hotel looking like a 5-star establishment and last but not least, build a brand new Coffee Cafe...
MoreMy 5th time staying at the National Hotel Jerusalem, and each time it exceeded my expectations. Even though this hotel has struggled during the Covid-19 period, they have taken the quiet times to refurbish rooms, keep the hotel looking like a 5-star establishment and last but not least, build a brand new Coffee Cafe within the premises. The service given by the staff at this hotel is second to none; they cannot do enough for you whatever the request and whatever the time of day. The restaurant has a wide range of cuisines ordered by scanning a QR code and viewing their digital menu. The hotel is a 5 min walk to the Damascus gate; literally, you could not drive there any quicker. I will 100% be revisiting this hotel in December 2022 Thanks to Laith and his family for yet again a fantastic stay.
Less“national hotel jerusalem not select”
I have reservatios to this hotel on december 2021 especially 1 to 3 and Israel SHUT DE AIRPORT from november 29 2021 so i cannot travel to israel. We are forced not to go is not my decission . So i ask the hotel the refund of the price i paid with my credit...
MoreI have reservatios to this hotel on december 2021 especially 1 to 3 and Israel SHUT DE AIRPORT from november 29 2021 so i cannot travel to israel. We are forced not to go is not my decission . So i ask the hotel the refund of the price i paid with my credit card .and the hotel said no because the price is not refund I pay 370 euros for 2 days is too much i think to loose . I cannot go to Jerusalem for the covid the hotel nor respect covid rules . In thise cases they must refund de payment . This kind of hotel is not recomended. They offer a voucher but i cannot travel again because i live in argentina and i went to jerusalen in this time to visit a nice who lives there and i do not see her fron 5 years ago. For me is an important sacrified for me to come but th hotel no understand i was force not to enter to israel and refuse to return the moneny i paid thanks for the space gives tripadvisor i think is not a hotel to recomend
Less“Weekend in Jerusalem”
Amenities
Suited for
- Couples
- Events
- Families
Services
- Air Conditioning
- Cable/Satellite TV
- Elevator
- Fax / Photocopying
- Heating
- Restaurant
- Room Service
- Safe
General
- Accessibility
- Event Hall
- Fitness Center
- Free Parking
- Free WIFI
- Meeting Room
- Check in: 2:30 PM
- Check out: 12:00 PM