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National Hotel Jerusalem

  • 4 Al Zahra Street, Jerusalem
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from $90 / person

  • Photo: National Hotel Jerusalem

TripAdvisor Reviews

TripAdvisor ReviewsBased on 915 traveler reviews
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BEWARE!!! DO NOT BOOK THIS HOTEL!!
TripAdvisor RatingReviewed 5 days ago

No star rating for The National Hotel, Jerusalem! I booked this hotel in March 2019 on Booking.Com, The next day after booking, I tried to cancel due to a serious family emergency. The National Hotel, Jerusalem had already charged the full amount to my credit card even though the reservation was...

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No star rating for The National Hotel, Jerusalem! I booked this hotel in March 2019 on Booking.Com, The next day after booking, I tried to cancel due to a serious family emergency. The National Hotel, Jerusalem had already charged the full amount to my credit card even though the reservation was 5 days later. They refused to refund the total amount or even a partial refund. I realize hotels have policies but they could evaluate each circumstance and have some consideration. I tried calling long distance a few times and emailing them to get this resolved but since I will not be able to use the accommodation but they are not responding, Their website has been under construction for months, I have sent numerous emails regarding this matter. SAD. THEY DON'T CARE. I WOULD NOT RECOMMEND THIS HOTEL! THERE ARE MUCH NICER AND FRIENDLIER SERVICE AVAILABLE AT OTHER PROPERTIES. I WOULD NOT RECOMMEND THIS HOTEL!

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Best Hotel in Jerusalem
TripAdvisor RatingReviewed on February 15, 2020

This is best hotel in Jerusalem, staff are nice room was so good, and the best thing there Continental Breakfast was awesome. Hotel provide a shuttle from Airport to hotel with cost but driver speak English.

Good Location
TripAdvisor RatingReviewed on February 1, 2020

Good 3.5 star hotel. Decent breakfast. Good view from 4th floor restaurant. Room was good size but a few maintenance flaws that seemed to be a challenge for the hotel to fix to our satisfaction until the last day of our 4 day stay.

Amenities

    • Suited for

    • Couples
    • Events
    • Families
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Elevator
    • Fax / Photocopying
    • Heating
    • Restaurant
    • Room Service
    • Safe
    • General

    • Accessibility
    • Event Hall
    • Fitness Center
    • Free Parking
    • Free WIFI
    • Meeting Room
    •  
    • Check in: 2:30 PM
    • Check out: 12:00 PM

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