National Hotel Jerusalem

I decided on National Hotel based on a recommendation from a friend who stayed there a few years ago. I guess that was history and the hotel could not keep up with providing the basic needs to give them the right to be in this business. These were the few disappointments: 1. When I checked in, I was given Room 90 on the ground floor. I was shocked when I entered the room to realise that the room has only enough space to put in 2 single beds and I didn't even have space to move my bags in. The toilet door could not be opened fully as it was blocked by the washing bay. I asked for a change of room. 2. The hotel managed to get me a new room on the 3rd floor. This room look more like other hotel rooms that I have stayed before, except that there were quite a few insects flying around in the room. I have to get house-keeper to help cleared the insects away. 3. I notified the front-desk that the refrigerator was not working. No one came to attend to it and it was left in this condition for my entire stay. 4. Food-wise, I don't usually fuss over it. I wished they could have done more. It will not be a place that I will return.

Clean classy and safe hotel with great bathroom facilities. Staff friendly from the off and even left our bags safely guarded before checkout, whilst we walked Jerusalem old city which was less than 5 mins walk away. Great views from the top balcony to enjoy breakfast from. Local shops also friendly with fresh made bread on market and falafel vendor nearby.