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National Hotel Jerusalem

  • 4 Al Zahra Street, Jerusalem
  • Photo: National Hotel JerusalemPhoto: National Hotel Jerusalem

TripAdvisor Reviews

TripAdvisor ReviewsBased on 935 traveler reviews
"Just okay"
TripAdvisor RatingReviewed on January 11, 2023

Good central hotel. 5 minute walk to Herod's gate. The breakfast was standard while the dinners were below average. Am convinced that the put out the same food a few days in a row. Room was serviced daily however, the towels were not replaced. No kettle and cups if you want to have something...

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Good central hotel. 5 minute walk to Herod's gate. The breakfast was standard while the dinners were below average. Am convinced that the put out the same food a few days in a row. Room was serviced daily however, the towels were not replaced. No kettle and cups if you want to have something in the room. The coffee shop in the foyer is convenient

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"Wonderful friendly hotel"
TripAdvisor RatingReviewed on January 3, 2023

This in my experience, it’s a rare and special hotel where they treat their guests as individual human beings and where new request is treated as too difficult.nWe stayed for five nights and the staff were universally helpful and friendly.nThe hotel is brilliantly situated close to the old town, but with lots of shops...

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This in my experience, it’s a rare and special hotel where they treat their guests as individual human beings and where new request is treated as too difficult.nWe stayed for five nights and the staff were universally helpful and friendly.nThe hotel is brilliantly situated close to the old town, but with lots of shops and restaurants around.nThe rooms are showing their age a bit, but I charming and have lots of character. We would certainly come here again one morning we bumped into the owner who was serving coffee in the restaurant he was eager to hear about our experience and even made me a coffee.

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"Feels like staying with a loved family member"
TripAdvisor RatingReviewed on December 22, 2022

Remarkable service - feels like you’re staying at a family home. The staff are so gracious, kind and welcoming. Great options for food and amenities. Fantastic location - easy to go around. If you’re traveling with family / elderly parents - this is the place to stay. There is so much warmth and generosity...

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Remarkable service - feels like you’re staying at a family home. The staff are so gracious, kind and welcoming. Great options for food and amenities. Fantastic location - easy to go around. If you’re traveling with family / elderly parents - this is the place to stay. There is so much warmth and generosity from the team - a special heart felt thanks to:nn- Sami at the reception for going above and beyond for accommodating our family needs n- Abdul Karim at the front desk staff for always greeting us with a warm smile and making us feel like we’re at homen- 4th floor breakfast team, so attentive and kind that made our days start on such a sunny noten- Haiyat at the front desk for being so understanding and helpful nnCannot wait to return and wish you all the very best.

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Amenities

    • Suited for

    • Couples
    • Events
    • Families
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Elevator
    • Fax / Photocopying
    • Heating
    • Restaurant
    • Room Service
    • Safe
    • General

    • Accessibility
    • Event Hall
    • Fitness Center
    • Free Parking
    • Free WIFI
    • Meeting Room
    •  
    • Check in: 2:30 PM
    • Check out: 12:00 PM

Plan your event at National Hotel Jerusalem