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National Hotel Jerusalem

  • 4 Al Zahra Street, Jerusalem
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from $90 / person

  • Photo: National Hotel Jerusalem

TripAdvisor Reviews

TripAdvisor ReviewsBased on 925 traveler reviews
Amazing a stone throw from the Old City
TripAdvisor RatingReviewed on February 15, 2022

My 5th time staying at the National Hotel Jerusalem, and each time it exceeded my expectations. Even though this hotel has struggled during the Covid-19 period, they have taken the quiet times to refurbish rooms, keep the hotel looking like a 5-star establishment and last but not least, build a brand new Coffee Cafe...

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My 5th time staying at the National Hotel Jerusalem, and each time it exceeded my expectations. Even though this hotel has struggled during the Covid-19 period, they have taken the quiet times to refurbish rooms, keep the hotel looking like a 5-star establishment and last but not least, build a brand new Coffee Cafe within the premises. The service given by the staff at this hotel is second to none; they cannot do enough for you whatever the request and whatever the time of day. The restaurant has a wide range of cuisines ordered by scanning a QR code and viewing their digital menu. The hotel is a 5 min walk to the Damascus gate; literally, you could not drive there any quicker. I will 100% be revisiting this hotel in December 2022 Thanks to Laith and his family for yet again a fantastic stay.

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national hotel jerusalem not select
TripAdvisor RatingReviewed on November 30, 2021

I have reservatios to this hotel on december 2021 especially 1 to 3 and Israel SHUT DE AIRPORT from november 29 2021 so i cannot travel to israel. We are forced not to go is not my decission . So i ask the hotel the refund of the price i paid with my credit...

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I have reservatios to this hotel on december 2021 especially 1 to 3 and Israel SHUT DE AIRPORT from november 29 2021 so i cannot travel to israel. We are forced not to go is not my decission . So i ask the hotel the refund of the price i paid with my credit card .and the hotel said no because the price is not refund I pay 370 euros for 2 days is too much i think to loose . I cannot go to Jerusalem for the covid the hotel nor respect covid rules . In thise cases they must refund de payment . This kind of hotel is not recomended. They offer a voucher but i cannot travel again because i live in argentina and i went to jerusalen in this time to visit a nice who lives there and i do not see her fron 5 years ago. For me is an important sacrified for me to come but th hotel no understand i was force not to enter to israel and refuse to return the moneny i paid thanks for the space gives tripadvisor i think is not a hotel to recomend

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Weekend in Jerusalem
TripAdvisor RatingReviewed on July 19, 2021

The hotel room was average and the toilet is ok. The hallway to the room I was in was strewn with cleaning materials. On the day of my tour, the front door was locked so I was not able to go to my tour.

Amenities

    • Suited for

    • Couples
    • Events
    • Families
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Elevator
    • Fax / Photocopying
    • Heating
    • Restaurant
    • Room Service
    • Safe
    • General

    • Accessibility
    • Event Hall
    • Fitness Center
    • Free Parking
    • Free WIFI
    • Meeting Room
    •  
    • Check in: 2:30 PM
    • Check out: 12:00 PM

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