Our group stayed at the National hotel in east Jerusalem from the 9th - 14th March 2020. The hotel staff were very welcoming and professional. Rooms very clean and Spacious. Breakfast and dinner was great..fit for a king!
National Hotel Jerusalem
About the National Hotel Jerusalem
The National Hotel offers elegant accommodation in the heart of East Jerusalem, just minutes from the Garden Tomb and not far from the Old City.
The hotel prides itself on its non-smoking policy and offers great service with a 24-hour front desk, complimentary newspaper, rooms and facilities for disabled guests, elevator, safety deposit box, heating, air conditioning, shops, gym, complimentary parking and three restaurants that can hold up to 1,000 guests.
TripAdvisor Reviews
Based on 918 traveler reviews“Great hotel!”
I really enjoyed my stay here. The rooms were clean and comfortable. Each morning breakfast was delicious with a lovely view of the Mount of Olives. Also had one of my best dinners in Israel at their restaurant. The hotel location was also great, just a 5 minute walk from the Damascus Gate ....
MoreI really enjoyed my stay here. The rooms were clean and comfortable. Each morning breakfast was delicious with a lovely view of the Mount of Olives. Also had one of my best dinners in Israel at their restaurant. The hotel location was also great, just a 5 minute walk from the Damascus Gate . I enjoyed being in the Palesintian neighborhood as everyone was very friendly and there were lots of good food spots nearby. Would love to return to the City of Peace and stay at this hotel!
Less“Very Clean and Spacious”
“BEWARE!!! DO NOT BOOK THIS HOTEL!!”
No star rating for The National Hotel, Jerusalem! I booked this hotel in March 2019 on Booking.Com, The next day after booking, I tried to cancel due to a serious family emergency. The National Hotel, Jerusalem had already charged the full amount to my credit card even though the reservation was...
MoreNo star rating for The National Hotel, Jerusalem! I booked this hotel in March 2019 on Booking.Com, The next day after booking, I tried to cancel due to a serious family emergency. The National Hotel, Jerusalem had already charged the full amount to my credit card even though the reservation was 5 days later. They refused to refund the total amount or even a partial refund. I realize hotels have policies but they could evaluate each circumstance and have some consideration. I tried calling long distance a few times and emailing them to get this resolved but since I will not be able to use the accommodation but they are not responding, Their website has been under construction for months, I have sent numerous emails regarding this matter. SAD. THEY DON'T CARE. I WOULD NOT RECOMMEND THIS HOTEL! THERE ARE MUCH NICER AND FRIENDLIER SERVICE AVAILABLE AT OTHER PROPERTIES. I WOULD NOT RECOMMEND THIS HOTEL!
LessAmenities
Suited for
- Couples
- Events
- Families
Services
- Air Conditioning
- Cable/Satellite TV
- Elevator
- Fax / Photocopying
- Heating
- Restaurant
- Room Service
- Safe
General
- Accessibility
- Event Hall
- Fitness Center
- Free Parking
- Free WIFI
- Meeting Room
- Check in: 2:30 PM
- Check out: 12:00 PM