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New Imperial Hotel

  • Jaffa Gate, Jerusalem
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from $85 / person

  • Photo: New Imperial Hotel

TripAdvisor Reviews

TripAdvisor ReviewsBased on 429 traveler reviews
New
Yuck
TripAdvisor RatingReviewed 3 days ago

Great location, quirky furnishings, decent breakfast couldn’t make up for the stench in our room. The Augean Stables smelled better than this hotel room. Another negative: the towels. I’m pretty sure these towels are used to scrape barnacles off of ships. If not, they should be. Other than that,...

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Great location, quirky furnishings, decent breakfast couldn’t make up for the stench in our room. The Augean Stables smelled better than this hotel room. Another negative: the towels. I’m pretty sure these towels are used to scrape barnacles off of ships. If not, they should be. Other than that, the hotel is great.

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Great location
TripAdvisor RatingReviewed on August 26, 2019

The staff is so nice and helpful! They really could not do enough for us. We were in room number 5, which has a little pantry area outside the bathroom. The shower door does leak and the room needs a paint job, but the room was clean, quiet and adequate. This place gets four...

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The staff is so nice and helpful! They really could not do enough for us. We were in room number 5, which has a little pantry area outside the bathroom. The shower door does leak and the room needs a paint job, but the room was clean, quiet and adequate. This place gets four stars for a generous included breakfast, great staff and phenomenal location! Ask for room 5 if you want peace, but it IS up a long staircase. the entire hotel is filled with stairs so is definitely NOT handicapped accessible.

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Robbed!
TripAdvisor RatingReviewed on August 15, 2019

We had many problems. Problems with the rooms: Dirty. The hotel is very well located and the breakfast is correct. However the most important. When I left the hotel I was missing 3 shirts, 1 jeans and a belt. I didn't realize until I arrived at the next hotel in Jordan when I opened my...

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We had many problems. Problems with the rooms: Dirty. The hotel is very well located and the breakfast is correct. However the most important. When I left the hotel I was missing 3 shirts, 1 jeans and a belt. I didn't realize until I arrived at the next hotel in Jordan when I opened my suitcase upon arrival (during the trip they were locked with padlocks). When I come back to Israel I tried to get it back by telling them that maybe I had forgotten it, since I didn't want to accuse them directly of having stolen it, and what interested me was to recover it, but they told me they didn't have my things. We know they robbed me and I didn't forget them because my friend checked the entire room before leaving, including the closets. The taxi driver told me that he would never recover it at that hotel because the people who run it are like that. I do not recommend at all. I filed a report for theft and I am aware of it.

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Amenities

    • Suited for

    • Couples
    • Families
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Fax / Photocopying
    • Heating
    • Restaurant
    • Safe
    • General

    • Meeting Room
    •  
    • Check in: 12:00 PM
    • Check out: 12:00 PM

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