New Palm Guest House – Hotel & Hostel

Positive points: The room and the private bathroom were ok for the price (47€) we paid. The light did not work properly in the bathroom but this is a detail. Sheets were clean and it was comfortable. It is perfectly located at 100 meters from Damascus gate, close to the old city and to buses transportation. They called the sheirout for us and arranged the pick up for the airport. From a room point of view, everything was ok. Negative points: They are absolutely not friendly at all. When we arrived, the room was not ready and they offered us to sleep in a dormitory instead of our private bedroom. As we said we booked a private room, they started to threaten us with cancelling our booking and mentioned we will pay much more if we go somewhere else. Which is true, but not nice to threaten customers. We accepted to wait for the room. We came two hours later, it was still not ready. Two hours later again (8PM), we finally got the room. To conclude, good low cost well located place but not friendly.

Pro's: We had a great time in Jerusalem The location of the hostel to the old town and public transport cannot be undervalued. Cheapest food we had was right outside the hostel. You get used to the people fast. Cons: The room was small and dark (Probably better to stay in the larger dorm rooms). Poorly equipt kitchen but enough for making food (cooked some decent stuff; don't blame your tools). Afternote: The room was fit for purpose what else do you need other than a bed. I have stayed in worse but the people make it worth while.