I stayed four nights on an individual trip on December 2019 and chose the hotel because of its location. The hotel must have been quite nice 30 years ago, there is still a little shine left from the past. Now unfortunately in the rooms, all that could be dirty was dirty. Room and bathroom were so small, the doors damaged at the bottom, the toilet seat broken and didn’t fit. The mirrors in both room and bathroom smeared, sink and tub chipped, tub moreover mouldy. The carpet was really dirty and white of dust at all margins adjacent to the walls. Poorly renovated, thick remains of painting on tiles and sockets. Furniture and walls were stained. The breakfast restaurant looked like a battlefield. Tables were neither cleared, dare say cleaned. The remains of others stayed on the table cloth and tables were not set again after the first guests left. Good luck finding silverware, cups, and plates yourself. Coffee was purely catastrophic. I would call it coloured water without any taste. Staff were extremely unfriendly and even did not try to hide that we were utterly unwelcome. Lobby and bar were nice, staff at the bar (there and only there) very friendly. Official checkout at 12.00. At 11.40 we received a call when we would finally please leave the hotel. It’s not only that we were not welcomed at all, they even seemed to hate us - for whatever reason that was. Apart from the bartender, the only other positive experience we had were the very very nice other guests. We met a couple of Jewish families and they were nothing but nice and kind and friendly.

Our tour group stayed here for three days when we were touring Israel and Jordan. Our room was so comfortable and the buffet was delicious. We enjoyed watching our bread being baked in the brick oven every morning. The wait staff and hotel workers were friendly and helpful. We were also close enough to walk to the Old City.