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Isrotel Exclusive Collection: Orient Jerusalem Hotel

  • Photo: Isrotel Exclusive Collection: Orient Jerusalem Hotel
  • Photo: Isrotel Exclusive Collection: Orient Jerusalem Hotel

TripAdvisor Reviews

TripAdvisor ReviewsBased on 779 traveler reviews
New
Luxury at its best
TripAdvisor RatingReviewed 4 days ago

This place is amazing, it is located in the heart of Jerusalem. The hotel interior is very nice and the design of the hotel is modern. You need your room key to use the elevator. My room was very spacious with a nice view to the city. The bed was big and comfortable. The...

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This place is amazing, it is located in the heart of Jerusalem. The hotel interior is very nice and the design of the hotel is modern. You need your room key to use the elevator. My room was very spacious with a nice view to the city. The bed was big and comfortable. The bathroom had a bathtub and the shower had a waterfall head. I had a nice swim in the indoor pool, before that I went to the sauna. They have a steam room too. I didn't use the gym, it is located in the same area. The restaurant had a wide variety of food, my wife is vegan and I am plant based and we were very happy with the food. I especially enjoy the pickled capers. Every morning we enjoyed having breakfast, we definitely left with a smile after such delicious meal and ready to start our day in magic Jerusalem.

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New
new and well run hotel
TripAdvisor RatingReviewed 4 days ago

The facilities were very nice and the view from the upper levels is fabulous. Rooms are very nice, large, well air conditioned. Room service is great. Staff is friendly and very much customer oriented, respond quickly to requests and problems. The dining room meals were excellent. The hotel is...

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The facilities were very nice and the view from the upper levels is fabulous. Rooms are very nice, large, well air conditioned. Room service is great. Staff is friendly and very much customer oriented, respond quickly to requests and problems. The dining room meals were excellent. The hotel is located in a perfect place to explore the city including the City of David and the Old City. The roof top bar and restaurant had a spectacular pool setting and grand view of the area. Only one minor complaint: the lighting system in the rooms is complicated and hard to figure out.

Less
Beautiful Hotel
TripAdvisor RatingReviewed on December 2, 2019

Stayed here for 5 days recently and this is a beautiful hotel. The room was very spacious and the bathroom fantastic with a tub separate from the shower. My only criticism is that the staff performance seemed inconsistent-for example my friend and I came back from a long day of sightseeing at...

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Stayed here for 5 days recently and this is a beautiful hotel. The room was very spacious and the bathroom fantastic with a tub separate from the shower. My only criticism is that the staff performance seemed inconsistent-for example my friend and I came back from a long day of sightseeing at 5 pm and they were still making up the room. Also in the dining room on level -2 there were tables not cleared at breakfast time until the "coach" came in at preceisely 8 am each morning and started demanding they be cleared. I must give a shout out to Rotem who was a server in the wine bar the first night we were there. She was so helpful and cheerful, however for a small supper and a bottle of Chardonnay which was excellent. The bill was $130.😳

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Amenities

    • Suited for

    • Business
    • Conventions
    • Couples
    • Events
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Dry Cleaning
    • Elevator
    • Hot Tub
    • Heating
    • Laundry
    • Restaurant
    • Room Service
    • Safe
    • SPA
    • Fax / Photocopying
    • Towels
    • General

    • Accessibility
    • Indoor Swimming Pool
    • Outdoor Swimming Pool
    • Free Parking
    • Free WIFI
    • Meeting Room