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Isrotel Exclusive Collection: Orient Jerusalem Hotel

  • Orient Hotel, Emek Refaim, Jerusalem
  • Photo: Isrotel Exclusive Collection: Orient Jerusalem Hotel
  • Photo: Isrotel Exclusive Collection: Orient Jerusalem Hotel

TripAdvisor Reviews

TripAdvisor ReviewsBased on 932 traveler reviews
The best
TripAdvisor RatingReviewed on March 24, 2021

We stayed the 3 of us, mother and 2 daughters (age 30) in the suite facing beautiful view, great room and the service of the staff was wonderful. It felt they really want us back and did the upmost to please and serve. The hotel was fully booked and they had a big staff...

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We stayed the 3 of us, mother and 2 daughters (age 30) in the suite facing beautiful view, great room and the service of the staff was wonderful. It felt they really want us back and did the upmost to please and serve. The hotel was fully booked and they had a big staff to cater and care. The breakfast was fantastic and the lounge is a great pleasure to have. The weekend was perfect .we will be back soon. The manager and her staff were around to see that everyone is content. G R E A T

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Outrageous is being modest
TripAdvisor RatingReviewed on March 19, 2021

Visited for one night with my wife. Lie no 1.- they charge you the "modest" price of US$600/night!!! for room with small balcony and view of old city (according to hotel website) - well madam hotel manager, from room 723 you have to be acrobat and do snapling to try and see something...

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Visited for one night with my wife. Lie no 1.- they charge you the "modest" price of US$600/night!!! for room with small balcony and view of old city (according to hotel website) - well madam hotel manager, from room 723 you have to be acrobat and do snapling to try and see something from the old city. Lie no 2 - we have been told that sunset view from rooftop bar is something not to be missed. Upon check in We double checked that rooftop bar is open. We shortcut a meeting to be on time for sunset just to find out that bar was closed! Just few more 'small" things: A. When we first enter the room, we found that someone was in the room before us and it wasn't properly cleaned. Dirty towel, papers on the floor (we are still in Corona time madam hotel manager!) B. For the outrageous price of US$600/night, you can be a bit more generous and put 2 bottles of water for couple. One good word about the staff of the main bar who try to handle the story and comfort us the best they could. Stay away!!!

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Why charge more for "Old city view"
TripAdvisor RatingReviewed on March 11, 2021

It is a rather new beautiful hotel Well decorated with nice rooms and excellent friendly service of all staff members we have encountered. The hotel is located South-West to the old city (about 10 minutes’ drive). While a few rooms (or suits) at the most Northern side (definitely at the higher floors), are likely...

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It is a rather new beautiful hotel Well decorated with nice rooms and excellent friendly service of all staff members we have encountered. The hotel is located South-West to the old city (about 10 minutes’ drive). While a few rooms (or suits) at the most Northern side (definitely at the higher floors), are likely to be of “Old city view”, they sell at a quite significant surcharge many other rooms as of “Old city view”. Many of these rooms actually face some old warehouses or the old Train Station. In order to actually see the old city from those rooms, one should really bend out of the window in the North-East direction.

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Amenities

    • Suited for

    • Business
    • Conventions
    • Couples
    • Events
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Dry Cleaning
    • Elevator
    • Hot Tub
    • Heating
    • Laundry
    • Restaurant
    • Room Service
    • Safe
    • SPA
    • Fax / Photocopying
    • Towels
    • General

    • Accessibility
    • Indoor Swimming Pool
    • Outdoor Swimming Pool
    • Free Parking
    • Free WIFI
    • Meeting Room