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Isrotel Exclusive Collection: Orient Jerusalem Hotel

  • Orient Hotel, Emek Refaim, Jerusalem
  • Photo: Isrotel Exclusive Collection: Orient Jerusalem Hotel
  • Photo: Isrotel Exclusive Collection: Orient Jerusalem Hotel

TripAdvisor Reviews

TripAdvisor ReviewsBased on 660 traveler reviews
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Below Average Food - Not 5 Start
TripAdvisor RatingReviewed 2 days ago

We ate in the hotel lobby and expected to receive quality food. Unfortunately we received very low quality and no tasty. Because their price is high, as a customer, you think you get the best and that's not real better find a real restaurant outside the hotel and hope they will improve

The nicest of the Isrotel hotels we stayed at during out trip to Israel
TripAdvisor RatingReviewed on July 4, 2019

For context: my husband and I are two young professionals who live in NYC. We’ve worked our butts off so we can stay in beautiful hotels around the world including in Paris, New Zealand, Thailand, Africa and more. Overall: During our 9 day vacation in Israel we stayed in three Isrotel Exclusive Collection hotels...

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For context: my husband and I are two young professionals who live in NYC. We’ve worked our butts off so we can stay in beautiful hotels around the world including in Paris, New Zealand, Thailand, Africa and more. Overall: During our 9 day vacation in Israel we stayed in three Isrotel Exclusive Collection hotels - The Orient in Jerusalem, Beresheet in Mitzpe Ramon, and Royal Beach in Tel Aviv. The Orient was the nicest all-around (but you can’t beat the view at Beresheet). I recommend staying here! Vibe and decor: When you walk into the Orient lobby you feel like you’re in an oasis of sorts. The color scheme is very pleasing, calming, and reminiscent of the surrounding area, adding to the already airy feeling of the lobby due to all of the natural light streaming in. We stayed in a regular room which was well-appointed and decorated accordingly with the luxury vibe of the hotel. Food: The food here was quite good and the buffet was extensive. Had some great Israeli breakfasts here! Pool: A little small but great views of the city and a tranquil, luxe vibe. Great place to watch the sunset Service: This was my first time in Israel, but I experienced more or less the same thing everywhere we went - service and hospitality is not what it is in other parts of the world. In addition to experiencing this myself, Israelis themselves even admitted it (our tour guides, Israeli friends and acquaintances, etc). The service at the Orient was definitely some of the best service we received while in Israel, but just be prepared and don’t expect 5-star level service at the luxury hotels in Israel. But again, the Orient staff was some of the best. Props to them.

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Lovely nice and clean hotel - average food let’s the place down.
TripAdvisor RatingReviewed on July 3, 2019

We had a pleasant stay in the hotel. The location is fun near Emek and the old train station, but can be a bit noisy at night as you’re located close to the street and in between 2 major roads of the city. The rooms are a little small, but nice and modern. It’s clean and fresh,...

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We had a pleasant stay in the hotel. The location is fun near Emek and the old train station, but can be a bit noisy at night as you’re located close to the street and in between 2 major roads of the city. The rooms are a little small, but nice and modern. It’s clean and fresh, an interesting layout and a lovely pool for adults with great views (off-peak times). We went to a wedding at the hotel- the decor was beautiful, the atmosphere was great and then we tried the food- extremely disappointing for such a high standard hotel. Overall, I enjoyed my time at the hotel (for the novelty factor of the hotels layout and the pool), but in the long run (when that wears off) the older classic hotels higher up the road will remain the better places to stay.

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Amenities

    • Suited for

    • Business
    • Conventions
    • Couples
    • Events
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Dry Cleaning
    • Elevator
    • Hot Tub
    • Heating
    • Laundry
    • Restaurant
    • Room Service
    • Safe
    • SPA
    • Fax / Photocopying
    • Towels
    • General

    • Accessibility
    • Indoor Swimming Pool
    • Outdoor Swimming Pool
    • Free Parking
    • Free WIFI
    • Meeting Room