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Isrotel Exclusive Collection: Orient Jerusalem Hotel

  • Orient Hotel, Emek Refaim, Jerusalem
  • Photo: Isrotel Exclusive Collection: Orient Jerusalem Hotel
  • Photo: Isrotel Exclusive Collection: Orient Jerusalem Hotel

TripAdvisor Reviews

TripAdvisor ReviewsBased on 896 traveler reviews
New
Wonderful Week-end
TripAdvisor RatingReviewed 1 day ago

The hotel is modern and with a lot of character. The swimming pool .... a dream! What a view :) And very fine service, everyone was taking care perfectly, Racheli and Danit, Faadi at the reception... well done !!! Thank you ))

New
Beautiful hotel, great service
TripAdvisor RatingReviewed 3 days ago

We stayed for two nights. The hotel is clean and well maintained. They are very strict about requiring masks in all public places which made us feel safe in spite of covid-19. The breakfast buffet is delicious and all organized on separate covered plates or served from behind glass partitions. We participated in a...

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We stayed for two nights. The hotel is clean and well maintained. They are very strict about requiring masks in all public places which made us feel safe in spite of covid-19. The breakfast buffet is delicious and all organized on separate covered plates or served from behind glass partitions. We participated in a free 1 hour tour of the German Colony offered by the hotel which was of high quality and really interesting, I recommend it. The location of the hotel is great, just steps away from the First Station and if you walk in the other direction there are some shops and boutiques. The rooftop pool is gorgeous, just it gets a bit windy and chilly in the hours leading up to closing time (8pm when we were there), even in the heat of summer. We loved sitting there and relaxing both in and out of the pool. We decided to forgo the old city view to save a bit on the cost of our room and honestly we didn't feel like it was a 2nd class room. We were overlooking the first station and it was pleasant to hear the music from there at night if we opened the window. The room felt very luxurious, the bed was extremely comfortable (firm mattress) and the design and decoration of the room and bathroom was really stunning, as well as the artwork in the hallways and light fixtures throughout the hotel. It's clear that a lot of thought was put into the design and selection of the furniture and materials, which were all of very high quality in the rooms and public areas. We were surprised the parking garage was so costly but the front desk directed us to a free lot nearby. We were very happy with our stay there and only wish we could have stayed another few days.

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Room for Improvement
TripAdvisor RatingReviewed on June 27, 2020

On the positive side, the breakfast buffet here was very good and the staff is very nice. Accommodations could use some improvement. The first room that I was assigned was in the new wing next to the street and outside the main hotel and it was very noisy -attractive but lots of street...

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On the positive side, the breakfast buffet here was very good and the staff is very nice. Accommodations could use some improvement. The first room that I was assigned was in the new wing next to the street and outside the main hotel and it was very noisy -attractive but lots of street noise. So I requested to move and was moved to the other building that was part of the new development outside the main hotel - this room didnt have street noise but the hotel guests voices echoed very loud in the hallway. Also my bathroom smelled like rotten eggs. I had to call the front desk to request towel change. I checked out the swim area - and there were lots of used towels on the floor of the shower/ dressing area. 😔So while it was a nice hotel in many ways, I think there is room for improvement.

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Amenities

    • Suited for

    • Business
    • Conventions
    • Couples
    • Events
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Dry Cleaning
    • Elevator
    • Hot Tub
    • Heating
    • Laundry
    • Restaurant
    • Room Service
    • Safe
    • SPA
    • Fax / Photocopying
    • Towels
    • General

    • Accessibility
    • Indoor Swimming Pool
    • Outdoor Swimming Pool
    • Free Parking
    • Free WIFI
    • Meeting Room