Inflated prices, terrible check in .. staff acted clueless.. we had 14 people in our traveling party and had to sit in lobby till 7 pm at night to get a room.. Whatever you do .. don’t stay at this hotel.
Isrotel Exclusive Collection: Orient Jerusalem Hotel
Exclusive Luxury at the German Colony
With the Isrotel Exclusive Collection Orient Jerusalem, Israel’s largest luxury hotel company brings its most ambitious opening to Jerusalem’s German Colony neighborhood.
The hotel and residence features 240 luxurious rooms and suites spread throughout the main facilities as well as a collection of breathtaking Templar-style buildings typical of the neighborhood’s architecture, as well as an indoor and outdoor pool, a pampering spa and a prestigious fine-dining restaurant serving a kosher-dairy menu. Meanwhile, the rooms themselves are equipped with large, lavish beds, elaborate bathrooms and beautiful city views.
The massive project took years to build as it was carefully crafted with an architectural style meant to invoke the spirit of Jerusalem and the German colony, combining elements of the past and present such as typical Jerusalem stone, reflective glass, and local wood designs.
A Unique Location
The German Colony is best known for its charm and peaceful atmosphere, and we wouldn’t blame you if you never left the hotel. However, don’t forget that the hotel is also just a short walk from some of Jerusalem’s most happening areas including the adjacent First Station (5-min. walk), the upscale King David Street (10-min. walk), the bustling downtown Jerusalem and the Old City (2-3 km), to which it is connected by a number of public transportation lines.
Photo: Courtesy of Isrotel
TripAdvisor Reviews
Based on 705 traveler reviewsNew
“This hotel came highly recommended .. newest luxury hotel... blah blah.. check in was a disaster. . ”
New
“The Orient waiters treated me like a CRIMINAL”
I went to meet a colleague at her hotel for drinks on the rooftop which had a beautiful view. She and I and another colleague sat for drinks for an hour before leaving for dinner. My colleague, the hotel guest signed the bill and left for dinner while stayed a few more minutes to...
MoreI went to meet a colleague at her hotel for drinks on the rooftop which had a beautiful view. She and I and another colleague sat for drinks for an hour before leaving for dinner. My colleague, the hotel guest signed the bill and left for dinner while stayed a few more minutes to look around. About five minutes later the waiter approached me to say that the room had no charge card and that I had to pay the bill. He blocked my way while I told him it was not my responsibility. I had to use the restroom but he kept insisting so I tried to leave. When I got to the lobby I could not find the restroom and when I looked around there was the waiter and another staff person walking toward me. They made me feel horrible, like a criminal. Desperate to use the restroom I gave them my friends number and they tried to make me stand there while they called her. I had to use the bathroom so badly by now that I looked at the receptionist and said, I am leaving NOW. Honestly, it was the WORST feeling in the world. I was a customer and they treated me horribly. I will never go to that hotel again for ANYTHING. I have been to hotels all over Jerusalem to meet clients and families and I have never been made to feel so horrible.
LessNew
“Best hotel in Jerusalem! ”
As a born and raised Israeli, trust me when I say that this is the BEST hotel in Jerusalem. And as a travele who's been to over 90 countries in the world: trust me when I say that this hotel can easily go on the list of most beautiful and elegant out there......
MoreAs a born and raised Israeli, trust me when I say that this is the BEST hotel in Jerusalem. And as a travele who's been to over 90 countries in the world: trust me when I say that this hotel can easily go on the list of most beautiful and elegant out there... Really incredible.
LessAmenities
Suited for
- Business
- Conventions
- Couples
- Events
- Families
- Kosher
Services
- Air Conditioning
- Cable/Satellite TV
- Dry Cleaning
- Elevator
- Hot Tub
- Heating
- Laundry
- Restaurant
- Room Service
- Safe
- SPA
- Fax / Photocopying
- Towels
General
- Accessibility
- Indoor Swimming Pool
- Outdoor Swimming Pool
- Free Parking
- Free WIFI
- Meeting Room