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Isrotel Exclusive Collection: Orient Jerusalem Hotel

  • Orient Hotel, Emek Refaim, Jerusalem
  • Photo: Isrotel Exclusive Collection: Orient Jerusalem Hotel
  • Photo: Isrotel Exclusive Collection: Orient Jerusalem Hotel

TripAdvisor Reviews

TripAdvisor ReviewsBased on 705 traveler reviews
New
This hotel came highly recommended .. newest luxury hotel... blah blah.. check in was a disaster. .
TripAdvisor RatingReviewed 1 day ago

Inflated prices, terrible check in .. staff acted clueless.. we had 14 people in our traveling party and had to sit in lobby till 7 pm at night to get a room.. Whatever you do .. don’t stay at this hotel.

New
The Orient waiters treated me like a CRIMINAL
TripAdvisor RatingReviewed 3 days ago

I went to meet a colleague at her hotel for drinks on the rooftop which had a beautiful view. She and I and another colleague sat for drinks for an hour before leaving for dinner. My colleague, the hotel guest signed the bill and left for dinner while stayed a few more minutes to...

More

I went to meet a colleague at her hotel for drinks on the rooftop which had a beautiful view. She and I and another colleague sat for drinks for an hour before leaving for dinner. My colleague, the hotel guest signed the bill and left for dinner while stayed a few more minutes to look around. About five minutes later the waiter approached me to say that the room had no charge card and that I had to pay the bill. He blocked my way while I told him it was not my responsibility. I had to use the restroom but he kept insisting so I tried to leave. When I got to the lobby I could not find the restroom and when I looked around there was the waiter and another staff person walking toward me. They made me feel horrible, like a criminal. Desperate to use the restroom I gave them my friends number and they tried to make me stand there while they called her. I had to use the bathroom so badly by now that I looked at the receptionist and said, I am leaving NOW. Honestly, it was the WORST feeling in the world. I was a customer and they treated me horribly. I will never go to that hotel again for ANYTHING. I have been to hotels all over Jerusalem to meet clients and families and I have never been made to feel so horrible.

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New
Best hotel in Jerusalem!
TripAdvisor RatingReviewed 5 days ago

As a born and raised Israeli, trust me when I say that this is the BEST hotel in Jerusalem. And as a travele who's been to over 90 countries in the world: trust me when I say that this hotel can easily go on the list of most beautiful and elegant out there......

More

As a born and raised Israeli, trust me when I say that this is the BEST hotel in Jerusalem. And as a travele who's been to over 90 countries in the world: trust me when I say that this hotel can easily go on the list of most beautiful and elegant out there... Really incredible.

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Amenities

    • Suited for

    • Business
    • Conventions
    • Couples
    • Events
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Dry Cleaning
    • Elevator
    • Hot Tub
    • Heating
    • Laundry
    • Restaurant
    • Room Service
    • Safe
    • SPA
    • Fax / Photocopying
    • Towels
    • General

    • Accessibility
    • Indoor Swimming Pool
    • Outdoor Swimming Pool
    • Free Parking
    • Free WIFI
    • Meeting Room