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Isrotel Exclusive Collection: Orient Jerusalem Hotel

  • Orient Hotel, Emek Refaim, Jerusalem
  • Photo: Isrotel Exclusive Collection: Orient Jerusalem Hotel
  • Photo: Isrotel Exclusive Collection: Orient Jerusalem Hotel

TripAdvisor Reviews

TripAdvisor ReviewsBased on 924 traveler reviews
Absolutely great!
TripAdvisor RatingReviewed on September 15, 2020

We checked in at noon for 2 nights + breakfast to celebrate my 30st birthday. First of all an exceptional great and welcoming service from all staff, especially Tamar (one of the managers) and Rachel at the reception. Great breakfast, amazing and VERY clean room. All and all very good experience for a first...

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We checked in at noon for 2 nights + breakfast to celebrate my 30st birthday. First of all an exceptional great and welcoming service from all staff, especially Tamar (one of the managers) and Rachel at the reception. Great breakfast, amazing and VERY clean room. All and all very good experience for a first time, definitely not last. Very recommended!

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Brilliant Service, amazing hotel
TripAdvisor RatingReviewed on August 18, 2020

We had the pleasure of staying at the hotel for 4 nights. The experience started at reception, checking in. You would have thought we were VIP guests with the way check-in was handled. The rooms are beautiful. The staff that man the floor does a brilliant job in terms of service. As soon as...

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We had the pleasure of staying at the hotel for 4 nights. The experience started at reception, checking in. You would have thought we were VIP guests with the way check-in was handled. The rooms are beautiful. The staff that man the floor does a brilliant job in terms of service. As soon as they see you are around, the knock on the door to check your needs are being met, and if they can do anything to make your stay more pleasurable. The service at breakfast was above what I expected during this difficult time with Covid-19. There was nothing that you could imagine being at a hotel breakfast that was not there. The control was handled efficiently and the service was brilliant. The pool on the roof is beautifully maintained with a spectacular view of Jerusalem.

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Must be the best hotel in Jerusalem
TripAdvisor RatingReviewed on July 19, 2020

Our family just spent 5 nights at the Orient. Bottom line - the hotel is fantastic. The building itself is gorgeous, the rooms are plush and spacious and the location perfect for touring - walking distance to the Old City, the town center and all the main attractions. The staff were...

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Our family just spent 5 nights at the Orient. Bottom line - the hotel is fantastic. The building itself is gorgeous, the rooms are plush and spacious and the location perfect for touring - walking distance to the Old City, the town center and all the main attractions. The staff were just wonderful, super attentive and you feel they're really trying all the time. The breakfast buffet was delicious. We also ate Friday night dinner at the hotel which was even better. We enjoyed both pools - the view from the rooftop pool is super. Gym is well equipped. We've been to a number of Jerusalem hotels over the years - the Orient is the best of them all.

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Amenities

    • Suited for

    • Business
    • Conventions
    • Couples
    • Events
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Dry Cleaning
    • Elevator
    • Hot Tub
    • Heating
    • Laundry
    • Restaurant
    • Room Service
    • Safe
    • SPA
    • Fax / Photocopying
    • Towels
    • General

    • Accessibility
    • Indoor Swimming Pool
    • Outdoor Swimming Pool
    • Free Parking
    • Free WIFI
    • Meeting Room