Prima Kings Hotel

This hotel was in a very good location for everything we did in Jerusalem. When we arrived, there was a slight error made by our travel company with the booking, but the receptionist reassured us it was fine and fixed the problem very quickly. Our room was on floor 6 which was great as we had requested a high floor. Room was fairly small but as we were there to sight see it was more than sufficient for our needs. It was cleaned well and restocked with towels, toiletries and tea/coffee etc every day. There was always normal coffee sachets as well as some which I though should be used in a machine but there was no machine in the room, no problem, just used the other provisions, just wondered! There was nothing elaborate in the room mind you. If I’m being honest the towels and bathrobes were wearing a bit thin and some were close to tearing occasionally, maybe some new ones should be considered as it would be an easy touch that would make the facilities a bit more like you’d expect for this standard of hotel. That and the cheap plastic chairs on the small balcony and no table. Response from telephone requests took a while to address, I think they were short of staff, maybe since it was the season start, but the staff there did work hard and tried to please. Just mentioning. I did use the gym which was sufficient for me and the small numbers of users. It had 2 treadmills one bike and some weights, so fairly minimal. It opened at 7am, I would suggest an earlier opening – even 6am for guests wishing to use prior to tours and sight seeing as after a long day around this beautiful place I wouldn’t feel like going, I preferred early, but it was a rush to shower and have breakfast after the gym . Having said that, the breakfast manager did allow me to choose breakfast and take it away to eat on my bus. Breakfast by the way had a good selection of choices covering all the guests needs and plenty of local food choices which I enjoyed sampling. It was Rosh Hashanna in addition to Shabbat while we visited. This is interesting to find out about the customs and how people celebrate. The hotel accommodates the needs of guests staying to participate in the events, whilst minimising the changes for other guests. The only thing Id suggest here would maybe be a Newsletter in the rooms or given out at Check In to inform what would be happening during the holiday period. Overall, we had a brilliant time in Jerusalem and the hotel did the purpose comfortably. It didn’t feel 4Star in every aspect I’d say 3-4 overall, The supermarket 1 minute away across the road was great for nipping into for drinks and snacks and a Pizza restaurant in the same place was handy, especially as the Prima Kings doesn’t have a variety of restaurant’s