Prima Park Hotel Jerusalem

The hotel was good; the location was across the street from a tram station and quick access to the market (a few stops) and old city (about 6-8 minutes). We came by bus from Tel Aviv and it was about 10-15 minute walk to hotel ( same as train station which is beside bus station). The breakfast provided ample choice of foods to choose from including eggs, cheeses, vegetables, yogurt, cereal, dried fruits and nuts and fresh fruits ( although given the climate, we expected more fresh fruit—-while we were there it was limited, no banana or berries if any kind—first day had cut up oranges and grapefruit that weren’t that good). The staff was friendly and helpful when we needed it. The hall and rooms could use an update. The bed was comfortable. We were across from elevator and heard guests talking, some of whom were loud but luckily this did not extend into sleeping hours. I would recommend this hotel.

I’m literally staying here now. While I have no choice in my hotels or life for 10 days, I can say with absolute certainty that not only is this not a 4 star hotel, it’s not a 1 star hotel either. It is in shambles. The elevator gets stuck on one. Every single time. There are literal holes in my room, and it’s not particularly the cleanest. The food isn’t great (the couscous is awesome) such as my schnitzel being undercooked. The front desk staff are kind of flippant about things. The paint job looks like a 12 year old did it. It’s literally essentially a made up shell to impress in photos, but in practicality? Barely functional. If you are forced to stay here, fine. But just. Don’t choose this place. Don’t. I don’t expect absolute clean, soft sheets, or nice staff like in the western world, as I’m not an idiot and know none of those things exist in Israel. What I do expect is to not be staying in essentially what feels like an extremely poor made model hotel. Like extremely.