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Rafael Residence

  • +972-(0)72-371-3902
  • 70 Derech Beit Lehem, Jerusalem
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from $135 / person

  • Photo: Rafael ResidencePhoto: Rafael Residence
  • Photo: Rafael ResidencePhoto: Rafael Residence
  • Photo: Rafael ResidencePhoto: Rafael Residence
  • Photo: Rafael Residence
    Photo: Rafael Residence
  • Photo: Rafael ResidencePhoto: Rafael Residence
  • Photo: Rafael ResidencePhoto: Rafael Residence
  • Photo: Rafael ResidencePhoto: Rafael Residence
Photo: Rafael Residence
Photo: Rafael Residence
Photo: Rafael Residence
Photo: Rafael Residence
Photo: Rafael Residence
Photo: Rafael Residence
Photo: Rafael Residence

TripAdvisor Reviews

TripAdvisor ReviewsBased on 110 traveler reviews
What a dirty hotel!!
TripAdvisor RatingReviewed on August 22, 2022

Honestly the worst hotel experience I have ever had. Do not even expect the basic like to have your sheets, towels or toilet rolls changed daily for the $250+ that you will spend. Do not expect any type of cleaning of your room (we stayed for 3 nights and did not get this). Do. Or...

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Honestly the worst hotel experience I have ever had. Do not even expect the basic like to have your sheets, towels or toilet rolls changed daily for the $250+ that you will spend. Do not expect any type of cleaning of your room (we stayed for 3 nights and did not get this). Do. Or expect your trash to be removed from your room. Do not expect any solutions or compassion from staff when you tell them about issues. Nobody will take any responsibility and will ask you to speak to other staff members over and over again. For the cost, you will have no problem finding a much better in Jerusalem. We made the mistake already…

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Awful experience in our last stay
TripAdvisor RatingReviewed on May 13, 2021

We stayed in the hotel on the weekend between the May 7-8 2021. We woke up at 3:30 AM and there were thousands of small black ants on the pillows and part of the bed. we woke up since we felt them crawling on us. There were no spare sheets or blankets in the...

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We stayed in the hotel on the weekend between the May 7-8 2021. We woke up at 3:30 AM and there were thousands of small black ants on the pillows and part of the bed. we woke up since we felt them crawling on us. There were no spare sheets or blankets in the room to change to. The reception was empty until Sat night, so we had no one to help with this issue. When we told the receptionist this on Sat night, she said - "oh, this is a known problem." We finally spoke to one of the managers who barely apologized and finally returned 50% of the charge.

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Great stay- great value
TripAdvisor RatingReviewed on December 16, 2020

Booked to stay here to be near family. We were so happy with the hotel. Self-contained suites, fully equipped kitchen, comfortable lounge area with flat screen TV, very comfortable bed, fitted cupboard complete with safe, ironing board and iron. Bathroom had all the amenities expected in a 5* hotel, but a lovely surprise in...

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Booked to stay here to be near family. We were so happy with the hotel. Self-contained suites, fully equipped kitchen, comfortable lounge area with flat screen TV, very comfortable bed, fitted cupboard complete with safe, ironing board and iron. Bathroom had all the amenities expected in a 5* hotel, but a lovely surprise in very reasonably priced apartment hotel. Only quibble was bath was not full size, but as most people I think prefer showers, this is not a real issue. Place was very clean, can highly recommend!

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Amenities

    • Suited for

    • Families
    • Couples
    • Services

    • Kitchenette
    • Air Conditioning
    • Laundry
    • Cable/Satellite TV
    • General

    • Free WIFI
    • Free Parking
    •  
    • Check in: 3:00 PM
    • Check out: 11:00 AM