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Shani Luxury Boutique Hotel

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TripAdvisor Reviews

TripAdvisor ReviewsBased on 189 traveler reviews
Horrible Experience
TripAdvisor RatingReviewed on June 15, 2017

I stayed at the Shani Hotel in Jerusalem on 1 June 2017. The night prior and the night after, I stayed at the Harmony Hotel, just a few blocks away. Having stayed at many hotels, and always boutique hotels when possible, throughout Israel I was shocked at how FILTHY and DISGUSTING this...

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I stayed at the Shani Hotel in Jerusalem on 1 June 2017. The night prior and the night after, I stayed at the Harmony Hotel, just a few blocks away. Having stayed at many hotels, and always boutique hotels when possible, throughout Israel I was shocked at how FILTHY and DISGUSTING this hotel was. I stayed there because a tour group booked me there, who stated it would be 4 star or better hotel and the hotel itself claims it's a "luxury boutique hotel." When we checked in and went to the room, we were welcomed by sheets full of other peoples hair (nowhere near the color to my hair or a friend I was traveling with), the pillowcases had makeup stains all over them, the furniture, floors, etc., hadn't been professionally clean in ions. The decor was subpar, the wifi did not work (the password they gave us was wrong) when you call reception it is routed to a call center and no one calls you back, etc. The breakfast was far inferior to breakfasts at other hotels, even cheaper ones. Lastly, while the room was non-smoking the entire hotel (halls, common areas, etc.) wreaked of cigarette smoke.

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Short business trip
TripAdvisor RatingReviewed on June 14, 2017

I was in Jerusalem for 2 nights for business and chose the Shani hotel. I was very pleasantly surprised by this hotel in all aspects! First the front desk/ check in staff were phenomenal and assisted me with a variety of questions and information I needed regarding transportation, logistics, etc. next...

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I was in Jerusalem for 2 nights for business and chose the Shani hotel. I was very pleasantly surprised by this hotel in all aspects! First the front desk/ check in staff were phenomenal and assisted me with a variety of questions and information I needed regarding transportation, logistics, etc. next my room was huge! The bed was also very large and comfortable. The hotel is quiet and very comfortable, breakfast is good. The area the hotel is located in is perfect for walking around, many dining options and some shopping and souvenir hunting. Very clean, safe and reasonably priced hotel. I would definitely stay here again and again!

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Good hotel close to Jaffa St. and the Old City.
TripAdvisor RatingReviewed on June 3, 2017

We arrived a Tuesday after crossing the Jordanian border. Other than its location, the best thing was the included breakfast. It offered fresh pasties, fruit, cheese and other many other items. We had a family suite which consisted of 2 rooms on the 4th floor. The rooms needed touch up paint....

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We arrived a Tuesday after crossing the Jordanian border. Other than its location, the best thing was the included breakfast. It offered fresh pasties, fruit, cheese and other many other items. We had a family suite which consisted of 2 rooms on the 4th floor. The rooms needed touch up paint. We endured a cold shower, not knowing there was a button to press to make sure the heater was on. There is a button outside the bathroom, but it clearly said "Do Not Touch". Housekeeping must have turned it off. Toilet paper was not replenished by housekeeping. My recommendation is that the management train housekeeping adequately to notice the little things.

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Group of 20 for 5 nights
TripAdvisor RatingReviewed on May 28, 2017

Boutique hotel tucked away in an alley within walking distance of the Old City and Jerusalem's city center (i.e. Ben Yehuda St). About 50 yards from your morning coffee (Afuk) at the Aroma coffee place. Large rooms & bathrooms and decent breakfasts & dinners. Within walking distance of shops, restaurants, and (again) Ben Yehuda...

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Boutique hotel tucked away in an alley within walking distance of the Old City and Jerusalem's city center (i.e. Ben Yehuda St). About 50 yards from your morning coffee (Afuk) at the Aroma coffee place. Large rooms & bathrooms and decent breakfasts & dinners. Within walking distance of shops, restaurants, and (again) Ben Yehuda St. Extremely difficult to get a large bus near the hotel so, if bringing a group, be prepared to walk suitcases up the street to the alley where hotel is located. We considered it worthwhile as it ranked at the top of the 5 places our group stayed while in the land. I was prepared to be awakened by the noise of the pub across the alleyway, but it wasn't a problem (and my room faced the alley). That seems to be a problem with others who have left their advice here, though. I will use this hotel again for my groups in the future.

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Check in horror
TripAdvisor RatingReviewed on May 22, 2017

Don't check in after the Sabbath evening ( Sat. eve), we arrived 9pm with a group and they said about 30 mins., to prepare the rooms. It took 2 hrs., and we finally got in our rooms at 11:00PM ! Carpets were dirty, not vacuumed, water didn't go down in the shower and...

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Don't check in after the Sabbath evening ( Sat. eve), we arrived 9pm with a group and they said about 30 mins., to prepare the rooms. It took 2 hrs., and we finally got in our rooms at 11:00PM ! Carpets were dirty, not vacuumed, water didn't go down in the shower and sink. In the past I stayed there and it wasn't a problem. Also, internet didn't work.

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Deluxe room

A spacious room that is fit for up to 2 adults.

Junior suite

An open space room suited for up to 4 adults or 2 adults and 3 children. A Jacuzzi is available upon request.

Executive room

A large room with a sitting area, suited for 3 adults or 2 adults and 2 children. A Jacuzzi is available upon request.

Amenities

    • Suited for

    • Business
    • Couples
    • Families
    • Services

    • Air Conditioning
    • Safe
    • Coffee Maker
    • Cable/Satellite TV
    • General

    • Accessibility
    • Free WIFI
    • Event Hall
    •  
    • Check in: 3:00 PM
    • Check out: 12:00 AM

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