The David Citadel Hotel

Whenever we are in israel (sadly it’s been a lot less in recent years ) we only stay at the citadel , and really it’s because all of the amazing staff.. and believe me no matter how much time goes by , all the staff still remembers who you are and what your needs are ... but I would like to mention 4 people in particular .. so first night I arrived there was a lot of banging and drilling above me which kept me up all night and I really don’t like to complain, But I had no choice, so I asked for the manager Manuel and he listened to my concern and bent over backwards to to make sure my stay was perfect! , now some issues were out of anybody’s hands (aka Putin staying in same hotel making streets and hotel closed off For hours it was a nightMare!!!!! ) But Manuel made up for there being anything stressful, he is kind , wonderful and only wants to help! ... Samir bahbah is a waiter and believe me he knows what you want before you even want it and hes always pleasant and always has a smile on his face and when ur jet lag and cranky it’s good and calming to see a smile first thing in am.. I wanted to mention is Carol who works in the playroom , she is friendly and helpful to all the kids and parents that are there she is a real pleasure!!!!! And lastly but not least from the executive lounge The nicest and kindest Most helpful person you will ever meet and want to be stuck outside with For over an hour with because Putin had to take a shower 🤦‍♀️ And that is Ms daphna .. all these people I mentioned have made our trip amazing and I thank them!!!! .. the david citadel in itself is a beautiful and comfortable hotel but if you don’t have an amazing staff to facilitate everything than its worthless ! .. I do have Only one Big complaint and that is the electronic keys Sometimes don’t work by the time u get to ur rooms door .. which is a huge inconvenience !!! Otherwise david citadel is the best place to stay With their most amazing staff while your in Jerusalem !!!!

The David Citadel Hotel is a luxurious but comfortable hotel where the staff makes you feel as if you are at home. Maya at concierge is incredible and was so helpful with every detail of my stay. Breakfast buffet has something for everyone. The pool is outdoors but it has an indoor entry point and is heated so it is swimmable in the winter. The Old City view is mesmerizing (if you are lucky enough to have it).