The David Citadel Hotel

The hotel is absolutely beautiful, rooms were first class. What made it better was the staff. Whenever I had a question, a young lady named Ronit in Concierge was very helpful and always smiling. The security is of course very tight, but a man named Maor was also very friendly and courteous. The last person was our server in the cocktail lounge, a very nice young lady named Shlomit. She too was always smiling and sweet and putting up with my jokes. However, while the hotel is beautiful and the staff was great the food was ok, not bad but could have been better. The other criticism is that we were on a pilgrimage the 2nd week of February and we had 27 people in our group. On night we had individual tables, but the other nights we were seated at one long table. The problem was that we were so tight we could barely squeeze the chairs in, and once did not even have enough chairs for all of us.The dining staff did nothing to accommodate or correct the problem. This should never happen at a hotel of this stature. Fortunately this was only at dinner and the quality of the hotel and the people I mentioned made it a great experience. The hotel was also in walking distance to the Old City and the Jaffa Gate.