K K K S TA

The David Citadel Hotel

  • 7 King David St, Jerusalem
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from $420 / person

TripAdvisor Reviews

TripAdvisor ReviewsBased on 2121 traveler reviews
New
Disappointing for a 5 star hotel!
TripAdvisor RatingReviewed 1 day ago

The hotel is very family friendly, and at times all the communal areas feel more like the “shuk “ than a 5 star hotel!! The rooms are very nice, providing you get a renovated room, the Old rooms look more like a 2 star hotel! Also beware to get a room that is not...

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The hotel is very family friendly, and at times all the communal areas feel more like the “shuk “ than a 5 star hotel!! The rooms are very nice, providing you get a renovated room, the Old rooms look more like a 2 star hotel! Also beware to get a room that is not adjoining, as the adjoining rooms are far from sound proof!! The food is very disappointing for a 5 star hotel, especially compared to their competitors at that price level. The Friday night buffet was decent, with great variety, but below average food quality! The breakfast on a Saturday morning was terrible, to say the least, I understand there are no hot food stations, but the pastries were terrible and the fresh fruit was average, and no variety, given the variety available at any other hotel in Israel!! The bottom line is their are much better 5 star hotels in Jerusalem!!

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New
Lovely Hotel with a great design
TripAdvisor RatingReviewed 4 days ago

This beautiful hotel features incredible architectural design by world renowned architect Moshe Safdie. The walls are gently curved and featured stunning artifacts on every floor and the staff is extremely helpful and kind. The buffet breakfast is filled with extensive selections from cheeses and omelettes to a coffee bar where they will prepare your morning...

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This beautiful hotel features incredible architectural design by world renowned architect Moshe Safdie. The walls are gently curved and featured stunning artifacts on every floor and the staff is extremely helpful and kind. The buffet breakfast is filled with extensive selections from cheeses and omelettes to a coffee bar where they will prepare your morning brew anyway you would like. This is a busy hotel with a lot of tourists checking in and out at all times but I never felt as though there was chaos. Tour guides are stationed in the lobby awaiting their groups and there is a joyous boisterousness that permeates the hotel. It is walking distance from the wonderful outdoor plaza filled with stores that are open late into the evening. We really loved this hotel.

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New
Excellent.... Again
TripAdvisor RatingReviewed 4 days ago

This was our second stay at the David Citadel. The service is excellent from check in to check out. Said, who works in the restaurant, is excellent, I could write a review about him alone but to keep to short Ill just say we won't stay at another hotel in Jerusalem...

Wonderful experience "
TripAdvisor RatingReviewed on January 8, 2018

Stayed two nights here, its a great hotel with all the amenities,I got a room with City view and it was not bad at all. Staff is professional and straight forward. Food is good with lot of options for both Vegetarian and Nonvegetarians

Service failure.
TripAdvisor RatingReviewed on January 7, 2018

When we booked our Jerusalem stay we wanted to go for either the David Citadel or the Mamilla and opted for the David Citadel because of the pool. Big mistake. Secondly, even the nicest location and stunning rooms (and a pool) cannot make up for incredibly weak service. Concierge staff was charming and skilled,...

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When we booked our Jerusalem stay we wanted to go for either the David Citadel or the Mamilla and opted for the David Citadel because of the pool. Big mistake. Secondly, even the nicest location and stunning rooms (and a pool) cannot make up for incredibly weak service. Concierge staff was charming and skilled, so was house keeping. Staff in the breakfast room, the pool and the doorman were apparently also guests in the hotel because they just didn't do their jobs (it was not shabbat) which is quite confusing when you mind the price tag per night: At breakfast on the terrace a waiter drops a glass which is no big deal but for me it is a big deal when flinders are not cleaned up by anyone in like 20 minutes. When there are 3 doormen being too busy to help with luggage because they are just chatting. That's a big deal for me. In contrast, we went for drinks to Mamilla and were always super pleased with the charming and highly skilled staff which is quite surprising since both hotels are owned by the same group. All in all, I would definitively pick the Mamilla over the David Citadel, not only because of the service level but also because the Mamilla is attracting a less conservative crowd and seems more relaxed.

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Amenities

    • Suited for

    • Business
    • Couples
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Restaurant
    • Tour Desk
    • SPA
    • Game Room
    • General

    • Accessibility
    • Event Hall
    • Fitness Center
    • Free Parking
    • Free WIFI
    • Meeting Room
    • Outdoor Swimming Pool
    •  
    • Check in: 3:00 PM
    • Check out: 12:00 PM

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