K K K S TA

The David Citadel Hotel

TripAdvisor Reviews

TripAdvisor ReviewsBased on 2368 traveler reviews
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Worth Going for the concierge
TripAdvisor RatingReviewed 5 days ago

My wife and I recently spent a week in Jerusalem at the David Citadel. It is a large hotel with decent rooms and reasonable fasciities. The service is inconsistent, but what is absolutely compelling about this hotel, was the most incredible concierge. Eviatar went above and beyond for us and completely changed our experience at...

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My wife and I recently spent a week in Jerusalem at the David Citadel. It is a large hotel with decent rooms and reasonable fasciities. The service is inconsistent, but what is absolutely compelling about this hotel, was the most incredible concierge. Eviatar went above and beyond for us and completely changed our experience at this hotel. Besides making reservations for us at some incredible restaurants, he was a wealth of information. On our second night in Jerusalem we were leaving the hotel to walk to our restaurant for dinner just as Eviatar was leaving for the day. He came up to us and offered to drive us to the restaurant. On another night he got us a reservation at one of the most popular restaurants in Jerusalem ( Chazot ), that does not take reservations. On arrival at the restaurant, they said that we must be very special VIP’s to have the reservation. Eviatar made us feel like VIP’s every day. Besides being a great concierge, he is an incredible man, thank you.

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best hotel in jerusalem
TripAdvisor RatingReviewed on September 17, 2018

outstanding staff particularly munir salman at the front desk he will solve all your problems the he is a true asset the hotel would not be the same without him . In addition the staff in the executive lounge are very accomodating in particular daniella and carren

recent romantic stay
TripAdvisor RatingReviewed on September 16, 2018

Too many details went wrong for a five start hotel at this price (hot food at breakfast buffet that was not hot, loud street noise in the middle of the night, limited seating on pool deck and no way to avoid smoking exposure.

Amenities

    • Suited for

    • Business
    • Couples
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Restaurant
    • Tour Desk
    • SPA
    • Game Room
    • General

    • Accessibility
    • Event Hall
    • Fitness Center
    • Free Parking
    • Free WIFI
    • Meeting Room
    • Outdoor Swimming Pool
    •  
    • Check in: 3:00 PM
    • Check out: 12:00 PM

Plan your event at The David Citadel Hotel