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The Inbal Hotel Jerusalem

  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: The Inbal Hotel Jerusalem
  • Photo: Buffa Magazine Tal Avirham
  • Photo: Buffa Magazine Tal Avirham
  • Photo: Buffa Magazine Tal Avirham
  • Photo: Buffa Magazine Tal Avirham

Special offers at the Inbal Hotel!

Book your stay at the Inbal hotel near the Old City and enjoy a variety of special offers at the hotel’s official website!

For more information dial +972-72-3944577.

Visit the hotel's indulgent spa

Pamper yourself at Inbal Jerusalem Hotel's Spa & Fitness Center with a variety of spa treatments and massages for singles or couples. Read more
  • 072-3944592
  • 3 Ze'ev Jabotinky St, Jerusalem

Grab a bite at the hotel's Restaurants

O2 provides an authentic Israeli experience by offering you the best delicacies with local spice and aroma. Read more
  • 072-3385018
  • 3 Ze'ev Jabotinsky Street, Jerusalem
Treat yourself to a good Israeli meal at the Lounge restaurant at Inbal Hotel. Read more
  • 072-3385051
  • 3 Jabotinski Street, Jerusalem

TripAdvisor Reviews

TripAdvisor ReviewsBased on 2635 traveler reviews
New
A fabulous holiday
TripAdvisor RatingReviewed 3 days ago

This is the second time we have had our family holiday in this hotel. The rooms are fantastic, clean, very comfortable beds, delicious food, very well positioned to get anywhere. I highly recommend coming to stay at this hotel

holiday
TripAdvisor RatingReviewed on July 23, 2021

a lovely vist to the most loved city at the inbal hotel the rooms are very comfort and the public places are lovely the hotel is situated in a very central place in the city near to the old city xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

ENTRY TO HOTEL REFUSED
TripAdvisor RatingReviewed on July 22, 2021

My wife and I have been regular customers at the lobby/lounge cafe at the Inbal for over 12 years, going once or twice a month (except during lockdown). I was deeply shocked when my daughter and son-in-law were refused entry to the hotel yesterday afternoon with no explanation given. On phoning the hotel and...

More

My wife and I have been regular customers at the lobby/lounge cafe at the Inbal for over 12 years, going once or twice a month (except during lockdown). I was deeply shocked when my daughter and son-in-law were refused entry to the hotel yesterday afternoon with no explanation given. On phoning the hotel and speaking to a clerk in reception, he said there was no logical reason for this behaviour by the hotel staff as my daughter and son-in-law had their mandatory Green Pass with them and the lobby/lounge was not busy. I was transferred to Bracha, the duty manager, who on investigation, claimed that non-hotel guests were not being allowed entry for "security reasons" I did not accept this as a valid reason.Very grudgingly Bracha offered them to go back to the hotel for a complimentary coffee. If bracha was really sorry for the Treatment my daughter and son-in-law received she would have offered something far more substantial as an apology. This was a gross insult to us as a family who have been loyal customers over a very long period of time at the Inbal.I would have expected better customer service for such a prestigious hotel like the Inbal. Obviously the duty manager has a lot to learn regarding customer relations and maintaining their clientele. While this has never previously happened to us, we will not risk going to the Inbal again in case a hotel employee on a whim decides to refuse entry without reason. In summary, I feel that the mishandling of this complaint, and the fact that it could even happen, has done irreparable damage to the Inbal brand as far as I am concerned. I invite one of your directors to respond if they wish to salvage the situation.

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Amenities

    • Suited for

    • Business
    • Couples
    • Conventions
    • Events
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Coffee Maker
    • Elevator
    • Fax / Photocopying
    • Safe
    • SPA
    • Towels
    • Tour Desk
    • Restaurant
    • Laundry
    • Heating
    • Game Room
    • General

    • Fitness Center
    • Free Parking
    • Free WIFI
    • Outdoor Swimming Pool
    • Accessibility
    •  
    • Check in: 3:00 PM
    • Check out: 12:00 PM

Plan your event at The Inbal Hotel Jerusalem

+972-72-3944560