The King David Hotel

Although our hotel room was large and in a good location, we were very disappointed with the service and friendliness of staff at this hotel. There was only one person who was outstanding and that was Isaac during the breakfast service. Housekeeping issues: -daily housekeeping issues of towels and amenities not being replaced; -expresso cups being left dirty and not cleaned; laundry issues - always having to phone to find out where your clothes are -no letters in room to tell you there is no hot food being served the next day (if you are from overseas you don’t know that this happens) -all extremely unsatisfactory for a 5 star hotel Unfriendliness of staff: -the staff that attend to the outdoor terrace are rude, arrogant and the laziest staff we have ever seen at a 5 star hotel. It so disappointing as the setting and view are beautiful. Breakfast buffet: -this is served daily in a very old fashioned dining room with unfriendly and unhelpful waiting staff. The food is not of a high quality and overall very disappointing. Concierge: - the man in the concierge is again unhelpful and arrogant. We ended up booking our own restaurants by looking at the internet and getting recommendations from fellow tourists. In short, we were travelling with Abercrombie and Kent and unsure why they say this is their preferred hotel... next time we are going search for a better hotel to stay in.