K K K S TA

The King David Hotel

  • 23 King David St, Jerusalem
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from $450 / person

  • Photo: The King David Hotel

TripAdvisor Reviews

TripAdvisor ReviewsBased on 1754 traveler reviews
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Service issues and unfriendly staff
TripAdvisor RatingReviewed 2 days ago

Although our hotel room was large and in a good location, we were very disappointed with the service and friendliness of staff at this hotel. There was only one person who was outstanding and that was Isaac during the breakfast service. Housekeeping issues: -daily housekeeping issues of towels and amenities not being replaced; -expresso cups...

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Although our hotel room was large and in a good location, we were very disappointed with the service and friendliness of staff at this hotel. There was only one person who was outstanding and that was Isaac during the breakfast service. Housekeeping issues: -daily housekeeping issues of towels and amenities not being replaced; -expresso cups being left dirty and not cleaned; laundry issues - always having to phone to find out where your clothes are -no letters in room to tell you there is no hot food being served the next day (if you are from overseas you don’t know that this happens) -all extremely unsatisfactory for a 5 star hotel Unfriendliness of staff: -the staff that attend to the outdoor terrace are rude, arrogant and the laziest staff we have ever seen at a 5 star hotel. It so disappointing as the setting and view are beautiful. Breakfast buffet: -this is served daily in a very old fashioned dining room with unfriendly and unhelpful waiting staff. The food is not of a high quality and overall very disappointing. Concierge: - the man in the concierge is again unhelpful and arrogant. We ended up booking our own restaurants by looking at the internet and getting recommendations from fellow tourists. In short, we were travelling with Abercrombie and Kent and unsure why they say this is their preferred hotel... next time we are going search for a better hotel to stay in.

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New
A Historic Treasure
TripAdvisor RatingReviewed 2 days ago

The King David Hotel is regarded as a historic institution in many ways. It is also a great hotel. My wife and I visited for 4 nights and as Dan members we were very happy to be assigned a terrace room. The view from the terrace over the pool to the old city was truly...

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The King David Hotel is regarded as a historic institution in many ways. It is also a great hotel. My wife and I visited for 4 nights and as Dan members we were very happy to be assigned a terrace room. The view from the terrace over the pool to the old city was truly like a dream. The decor of our room was very classic and luxurious. The furniture was beautiful. Our bathroom was not particularly large but it was appointed with all of the necessities. The buffet breakfast was great. Very extensive and everything offered with excellent service. One night we enjoyed dinner on the famous terrace. It was everything that we could have hoped for as a memorable experience. The pool is wonderful. The well known public spaces are decorated in the "biblical" art deco style and are very unique. All very special.

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Historic old lady
TripAdvisor RatingReviewed 3 days ago

However please put coffee and tea making stuff in the bedrooms . It’s not really what one would expect at these prices. Otherwise a very enjoyable 3 nights. It’s only a short stroll from the old city and the staff ( for Israel ) are really rather friendly !

Amenities

    • Services

    • Fax / Photocopying
    • Laundry
    • Cable/Satellite TV
    • Room Service
    • Restaurant
    • General

    • Accessibility
    • Free WIFI
    • Fitness Center
    • Free Parking
    • Meeting Room
    • Event Hall
    •  
    • Check in: 3:00 PM
    • Check out: 12:00 PM

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