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The Waldorf Astoria

  • Photo: The Waldorf Astoria

TripAdvisor Reviews

TripAdvisor ReviewsBased on 1525 traveler reviews
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Disappointed
TripAdvisor RatingReviewed 2 days ago

I chose the Waldorf because I am a Hilton junkie and the location. For a Waldorf, the service was very inconsistent. The food was excellent. I was interrupted in my room while the Do Not Disturb light was on. I had not ordered anything. Some of the wait staff...

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I chose the Waldorf because I am a Hilton junkie and the location. For a Waldorf, the service was very inconsistent. The food was excellent. I was interrupted in my room while the Do Not Disturb light was on. I had not ordered anything. Some of the wait staff was phenomenal and others were mediocre at best. I left some grocery bags buried under my shoes (I use them to wrap my shoes in the luggage) and after a week, one of the housekeeping threw them out. Doormen were all excellent as was the front desk.

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New
Tea for Two and Two for Tea
TripAdvisor RatingReviewed 3 days ago

As a 60th birthday treat my husband had the brilliant idea to order tea for two at the Waldorf Astoria, Jerusalem. It was lovely. We are originally from England so know the tradition of Afternoon Tea very well. The Waldorf got it 90% right. The sandwiches were perfect and the cakes, delicious. ...

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As a 60th birthday treat my husband had the brilliant idea to order tea for two at the Waldorf Astoria, Jerusalem. It was lovely. We are originally from England so know the tradition of Afternoon Tea very well. The Waldorf got it 90% right. The sandwiches were perfect and the cakes, delicious. Everything served on beautiful plates, etc. We were given to choose 2 teas from the selection offered which were then taken and prepared in teapots in the kitchen. We were advised to wait 5 minutes to allow the tea to "brew". The only points they should pay attention to are that there were spoons to eat the cakes with and there should have been cake forks and they forgot to bring the strawberry jam and cream to put on the scones. Thank you to my other half for a lovely birthday present.

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A simply beautiful hotel
TripAdvisor RatingReviewed 3 days ago

Everything about the stay was wonderful. The service, room, food and location were all superb. My wife and I were there to celebrate our anniversary, and they even sent a gift and note to our room. The experience was truly special and memorable.

Amenities

    • Suited for

    • Business
    • Conventions
    • Couples
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Room Service
    • Restaurant
    • Tour Desk
    • General

    • Accessibility
    • Event Hall
    • Fitness Center
    • Free WIFI
    • Synagogue
    •  
    • Check in: 3:00 PM
    • Check out: 12:00 PM

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