K K K S TA

The Waldorf Astoria

  • 26-28 Agron St, Jerusalem
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from $405 / person

TripAdvisor Reviews

TripAdvisor ReviewsBased on 1227 traveler reviews
New
specail trip
TripAdvisor RatingReviewed 1 day ago

this an amazing high end luxury modern hotel with great amenities with perfect location great staff and excellent food beautiful rooms near a nice mamila mall walking distance to the old city what a great stay

New
Modern hotel with bad service
TripAdvisor RatingReviewed 3 days ago

Great aesthetics and location. The property looked very cool and modern. Our suite was good size, great closets and I very much liked the bathroom. The downside is when you want to use the amenities and you can’t. The rooftop restaurant was closed for private functions with no attempt to warn hotel guests so...

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Great aesthetics and location. The property looked very cool and modern. Our suite was good size, great closets and I very much liked the bathroom. The downside is when you want to use the amenities and you can’t. The rooftop restaurant was closed for private functions with no attempt to warn hotel guests so no service and guess what? No dinner options. The other restaurant was also closed. We stayed here a total of 5 nights and were never able to have dinner at the rooftop because they either had private events or it was Shabbat. The worst was the service. Horrible service. Most of the staff could care less… some of the staff was borderline rude. Bell staff inefficient and had no idea what to do. We tried to complain several times with Sharon Grovin, the Manager at service, but we were never able to reach her. Breakfast was below average compared to other hotels in Israel. Food was flat and lack of flavor.

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New
Luxurious stay
TripAdvisor RatingReviewed 3 days ago

Beautiful hotel with luxury at every turn. Fantastic bathrooms (tv in mirror!) beautiful amenities, scrumptious robes and linens. A beautiful welcome amenity was waiting for us upon arrival. The staff was wonderful and attentive. Bed was very comfortable and the room was spacious. Excellent breakfast. The bar served great cocktails...

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Beautiful hotel with luxury at every turn. Fantastic bathrooms (tv in mirror!) beautiful amenities, scrumptious robes and linens. A beautiful welcome amenity was waiting for us upon arrival. The staff was wonderful and attentive. Bed was very comfortable and the room was spacious. Excellent breakfast. The bar served great cocktails in a comfortable living room style setting. Would definitely recommend.

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Calm luxury in central Jerusalem
TripAdvisor RatingReviewed on November 13, 2017

Great location, superb accommodations what more could we have asked for? We stayed four nights and loved each night. The location is a great launch for touring and very close to great local dining. Best accommodations we had during our 14 nights in Israel and Jordan. Very good breakfast buffet.

A Grand Hotel
TripAdvisor RatingReviewed on November 13, 2017

Probably Jerusalem's Grandest Hotel as for 2017, I think its ahead of King David which is slightly worn out. Staff was disappointing at times, negotiated with us the time to return for down service (He had "something" to do). We were pushed to check out exactly at 12:00. Regardless of Status. But still, overall, In...

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Probably Jerusalem's Grandest Hotel as for 2017, I think its ahead of King David which is slightly worn out. Staff was disappointing at times, negotiated with us the time to return for down service (He had "something" to do). We were pushed to check out exactly at 12:00. Regardless of Status. But still, overall, In Israel's weak Hotel market. This is a Winner!

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Amenities

    • Suited for

    • Business
    • Conventions
    • Couples
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Room Service
    • Restaurant
    • Tour Desk
    • SPA
    • General

    • Accessibility
    • Event Hall
    • Fitness Center
    • Free WIFI
    • Indoor Swimming Pool
    • Free Parking
    • Synagogue
    •  
    • Check in: 3:00 PM
    • Check out: 12:00 PM

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