The Waldorf Astoria
About the Waldorf Astoria
The Waldorf Astoria brand is synonymous with luxury, and the Waldorf Astoria Jerusalem is no exception. The hotel emphasizes the highest standards of accommodation, including luxurious rooms and facilities and personalized service that’s always there when you need it, but never obtrusive.
Located in a historical building at the crossroads between the Old City and West Jerusalem, the Waldorf is just minutes away from the attractions of the Old City and the restaurants, bars and shopping of the city center and Mamilla Mall.
The Waldorf is also home to some of the most stunning event facilities in the city. The ballroom is the largest of its kind in Jerusalem, and the hotel also houses 9 state of the art meeting rooms for dinners, conferences, private parties, bar mitzvah’s, weddings and more, a French brasserie, the gourmet Italian King’s Court restaurant, a tea lounge and a cocktail bar.
The timeless elegance of the Waldorf Astoria has made it to Jerusalem and the six years of construction and restoration are apparent in every detail of the hotel.
Photos: Amit Garon
TripAdvisor Reviews
Based on 1646 traveler reviews
If I could give a 6-Star rating I would ! We have been to many hotels in Israel and world-wide but this was one of our most pleasant. The staff especially the front desk was very helpful and always willing to help. When we called the personal assistant for anything it was brought up...
MoreIf I could give a 6-Star rating I would ! We have been to many hotels in Israel and world-wide but this was one of our most pleasant. The staff especially the front desk was very helpful and always willing to help. When we called the personal assistant for anything it was brought up a few short minutes. Breakfast was great with wonderful waiters answering every need and request. We would love to see the pool and spa open soon as the fitness room is small but fit our needs. The hotel has no skipped any detail decor and keep the grounds very clean. There is no outdoor area to sit accept after 6:30 when the outdoor bar opens. Kudos to the staff for treating us like VIPs every step of the way!
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This hotel is in a perfect location and the rooms are really very nice .....except for the pee stains on the marble floor in front of the toilets. They need to polish these floors and put something over the marble so as to prevent these stains in future. Our biggest concern, though, was the...
MoreThis hotel is in a perfect location and the rooms are really very nice .....except for the pee stains on the marble floor in front of the toilets. They need to polish these floors and put something over the marble so as to prevent these stains in future. Our biggest concern, though, was the poor service. At breakfast, we ordered eggs and never received them. Whenever we called the front desk or the concierge, the phone would ring endlessly with no one answering. And when we requested a wake up call, the call never came. Overall...an excellent physical building and rooms, superb location, but service is a real problem that needs attention.
LessWhen we arrived in Jerusalem, it was a holiday, Jerusalem City Day, and it was impossible to have taxi drive directly to hotel. Both the taxi and my guide called the hotel and advised them that due to my limited walking ability, I could not walk the half mile down a hill from...
MoreWhen we arrived in Jerusalem, it was a holiday, Jerusalem City Day, and it was impossible to have taxi drive directly to hotel. Both the taxi and my guide called the hotel and advised them that due to my limited walking ability, I could not walk the half mile down a hill from drop off point to the hotel. The hotel sent two staff with wheel chair and luggage cart to take me that distance down steep hill to the hotel. Fantastic Service. The only negative is that it is a kosher hotel and I was unaware of this fact. Due to strict Kosher dietary laws, there are two separate restaurants, one for meat and the other for dairy.vegetarian foods. Impossible to eat a cheeseburger as it combines meat and dairy. Dishes that are available are restricted by strict Kosher laws, for example, no pork products and no shell fish. Also no mixing of meat and diary in the restaurants. These facts should be noted more clearly on this site and on the hotel's website.
LessAmenities
Suited for
- Business
- Conventions
- Couples
- Families
- Kosher
Services
- Air Conditioning
- Cable/Satellite TV
- Room Service
- Restaurant
- Tour Desk
General
- Accessibility
- Event Hall
- Fitness Center
- Free WIFI
- Synagogue
- Check in: 3:00 PM
- Check out: 12:00 PM