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The Waldorf Astoria

  • 26-28 Agron St, Jerusalem
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from $405 / person

TripAdvisor Reviews

TripAdvisor ReviewsBased on 1022 traveler reviews
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Almost as magical as Jerusalem itself!
TripAdvisor RatingReviewed 5 days ago

We recently visited Israel (Jerusalem & Tel Aviv) and took the opportunity to stay at the Waldorf! From the initial greeting (after a nine hour flight & 45 min drive), the impeccable room, breakfast & overall staff courtesy we thoroughly enjoyed our stay here!

Amazing stay!!
TripAdvisor RatingReviewed on May 21, 2017

one of the best hotels Ive been to, front desk workers were very kind , beautiful hotel, lovely breakfast ,great service . everything was clean and shiny , loved every moment and will definitly return !!!!

Overpriced, Poor Level of Service, No Recognition of HHonors Diamond Status
TripAdvisor RatingReviewed on May 21, 2017

The Hotel has a great location and rooms are nice and comfortable but that's about it. - It is overpriced especially for what you get, - expect poor level of service throughout your stay starting with no help with your luggage, very unorganized reception ( though it was not very busy when we checked...

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The Hotel has a great location and rooms are nice and comfortable but that's about it. - It is overpriced especially for what you get, - expect poor level of service throughout your stay starting with no help with your luggage, very unorganized reception ( though it was not very busy when we checked in), no attention or attempt to be helpful to any request - no recognition of any of HHonors Diamond status. Bear it in mind if that is one of your consideration of booking this property. We got no upgrade - in fact we were allocated 1st floor noisy room, water provided to one person though it was a room for 2, no late checkout was approved ( we asked for 1hour late checkout) etc - One if the worst breakfast we experience. Breakfast in Israel traditionally are very rich and nice. But not at the WALDORF Jerusalem Go elsewhere, there are many other options around.

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WALDORF JERUSALEM FIRST CLASS
TripAdvisor RatingReviewed on May 19, 2017

Always the best experience. My home away from home in Jerusalem!! Great service, accommodating staff, lovely property, no request too great for team. I highly recommend the property for business or leisure travel. Location ideal, as well.

The best hotel we've been to!!
TripAdvisor RatingReviewed on May 19, 2017

Having stayed at quite a number of hotels around the world, I must say this hotel is a real 5-star experience. From the beginning of our stay until the end we felt pampered every minute. Next time we'd definitely stay longer! The breakfast buffet is generous and tasty.

Amenities

    • Suited for

    • Business
    • Conventions
    • Couples
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Room Service
    • Restaurant
    • Tour Desk
    • SPA
    • General

    • Accessibility
    • Event Hall
    • Fitness Center
    • Free WIFI
    • Indoor Swimming Pool
    • Free Parking
    • Synagogue
    •  
    • Check in: 3:00 PM
    • Check out: 12:00 PM

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