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The Waldorf Astoria

  • Photo: The Waldorf Astoria

TripAdvisor Reviews

TripAdvisor ReviewsBased on 1769 traveler reviews
New
Can’t say enough nice things about this hotel!
TripAdvisor RatingReviewed 1 day ago

This is our third time staying at the Waldorf Astoria in Jerusalem. It never disappoints! The rooms are lovely and the location is great! The food is delicious, especially the breakfast buffet! Most important of all is their customer service! The staff is so well trained and attentive....

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This is our third time staying at the Waldorf Astoria in Jerusalem. It never disappoints! The rooms are lovely and the location is great! The food is delicious, especially the breakfast buffet! Most important of all is their customer service! The staff is so well trained and attentive. On this trip my husband became ill with pneumonia and the hotel sent for a Doctor to care for him. The doctor was thorough and efficient. The hotel staff has gone above and beyond. Sending tea, honey, lemon up to the room without being asked & doting on us every time we venture out of the room. I really commend them all on taking such good care of us and with such kindness!

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New
A hotel that feels just like being at home, only better
TripAdvisor RatingReviewed 3 days ago

Waldorf Astoria Jerusalem is my favorite hotel to stay at when visiting Jerusalem. Located directly across the street from the mamila mall with great shopping and dining and walking distance to the western wall ( kotel) . I stay with my kids age 11 to 22 and everyone loves loves...

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Waldorf Astoria Jerusalem is my favorite hotel to stay at when visiting Jerusalem. Located directly across the street from the mamila mall with great shopping and dining and walking distance to the western wall ( kotel) . I stay with my kids age 11 to 22 and everyone loves loves Loves staying here. The staff is very helpful and kind. The hotel is beautiful and clean. The beds are super comfortable. I like to sit and have coffee in the lobby right next to the fountain. The breakfasts are truly delicious and not to be missed. Please come and see for yourself

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New
Posh luxury- most staff were Waldorf caliber
TripAdvisor RatingReviewed 4 days ago

Very impressed regarding the general attention to each customer (I was met at the parking garage and walked to my room after check in). International and Jewish staffers were clearly well selected and trained. It pains me to say that the Muslim staff were not of the same caliber and often carried a hostile...

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Very impressed regarding the general attention to each customer (I was met at the parking garage and walked to my room after check in). International and Jewish staffers were clearly well selected and trained. It pains me to say that the Muslim staff were not of the same caliber and often carried a hostile or smug attitude and would be better employed at a different hotel.

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Amenities

    • Suited for

    • Business
    • Conventions
    • Couples
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Room Service
    • Restaurant
    • Tour Desk
    • General

    • Accessibility
    • Event Hall
    • Fitness Center
    • Free WIFI
    • Synagogue
    •  
    • Check in: 3:00 PM
    • Check out: 12:00 PM