K K K S TA

The Waldorf Astoria

  • 26-28 Agron St, Jerusalem
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from $405 / person

TripAdvisor Reviews

TripAdvisor ReviewsBased on 1190 traveler reviews
New
excellent time
TripAdvisor RatingReviewed 1 day ago

we had an amazing sucot at the hotel everything was just perfect, the hotel has large modern rooms, the service was amazing, the food was the best kosher food could be. an special mention need to be given to the doorman (both of them) and to the concierge service (the best you can find) oh...

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we had an amazing sucot at the hotel everything was just perfect, the hotel has large modern rooms, the service was amazing, the food was the best kosher food could be. an special mention need to be given to the doorman (both of them) and to the concierge service (the best you can find) oh I forgot the location, just absolutely the best, a second from memila mall 2 min from the old city, 10 min from mea shearim (if that what you looking for) and 3 min from the great synagogue the best place to stay in Jerusalem

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New
Sukkot 2017
TripAdvisor RatingReviewed 1 day ago

Our stay at the Waldorf Astoria exceeded all our expectations. There was amazing service from beginning to end in every aspect – the doorman, waitering staff, Maitre D, front desk and housekeeping staff were always ready and available to serve us with whatever we needed. The staff made sure our stay was comfortable and...

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Our stay at the Waldorf Astoria exceeded all our expectations. There was amazing service from beginning to end in every aspect – the doorman, waitering staff, Maitre D, front desk and housekeeping staff were always ready and available to serve us with whatever we needed. The staff made sure our stay was comfortable and that we were provided with all amenities we could possibly want. We look forward to staying there again!

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New
WOW!
TripAdvisor RatingReviewed 1 day ago

My family and I had a wonderful stay at the Waldorf Astoria in Jerusalem. The rooms were luxurious and the food was plentiful and delicious. But most importantly was the staff that made us feel that we were VIPs. I was always greeted with a warm smile and a "what can I do...

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My family and I had a wonderful stay at the Waldorf Astoria in Jerusalem. The rooms were luxurious and the food was plentiful and delicious. But most importantly was the staff that made us feel that we were VIPs. I was always greeted with a warm smile and a "what can I do for you" attitude. There are many members of the hotel staff that I can compliment but I only know some of their names. Katy (reservations), Natalie (who used to be at the front desk but is now a personal concierge), Maamoon and Kevork (food & beverage) and Yael Shalom (housekeeping). Thank you all for making our stay very memorable. Hope to see you again soon.

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New
Delicious restaurant. Great service
TripAdvisor RatingReviewed 2 days ago

This review is about the restaurant in the hotel. I've never stayed there, only eaten in the restaurant there. First of all, the ambiance is amazing. There is a sky light, so there is a lot of day light, and along with the original Jerusalem white stone, it creates a very relaxing space to...

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This review is about the restaurant in the hotel. I've never stayed there, only eaten in the restaurant there. First of all, the ambiance is amazing. There is a sky light, so there is a lot of day light, and along with the original Jerusalem white stone, it creates a very relaxing space to sit. The wait staff was very accommodating, and the food was great too. I had a pasta, which I very much enjoyed, and my friends got the fish, the risotto and salads, which were reported to be well crafted and tasty. This place is great for an elegant dinner for two, a business lunch, or a fun afternoon with friends.

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New
excellent staff but not great attention to detail
TripAdvisor RatingReviewed 2 days ago

We stayed in this hotel several times and while I must commend the higher staff - concierge, hotel management etc on their excellent service and their strive for the best, the hotel itself is just OK. The food is absolutely horrendous. The breakfast is at best - decent although I have had...

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We stayed in this hotel several times and while I must commend the higher staff - concierge, hotel management etc on their excellent service and their strive for the best, the hotel itself is just OK. The food is absolutely horrendous. The breakfast is at best - decent although I have had to ask the waitresses on multiple occasions for an egg for my children only to be told to go line outside the hotel porch at the omelette station. Most of the chairs in the dining area are filthy and stained. The dinners at the hotel are not good at all. At the price we are paying - I suggest the chef go visit finer restaurants in the jerusalem area. The pastries are truly not good and there are dozens of bakeries walking distance from the hotel that serve delicious baked goods for a mere few Shekels. I don't know why the hotel can't get the food part right. I have stayed in this hotel multiple times and the menu is always the same. They use the leftovers days later. Housekeeping doesn't adequately clean the rooms. the floors are constantly filthy and I had to ask multiple times for the linen to be changed. This is a disappointing hotel which has the potential to be a luxury one.

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Amenities

    • Suited for

    • Business
    • Conventions
    • Couples
    • Families
    • Kosher
    • Services

    • Air Conditioning
    • Cable/Satellite TV
    • Room Service
    • Restaurant
    • Tour Desk
    • SPA
    • General

    • Accessibility
    • Event Hall
    • Fitness Center
    • Free WIFI
    • Indoor Swimming Pool
    • Free Parking
    • Synagogue
    •  
    • Check in: 3:00 PM
    • Check out: 12:00 PM

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