Old City Tourist Information
There are a number of valuable resources of information for tourists visiting Jerusalem as well as the Old City.
Tourists visiting the Old City will do well to stop by at the Tourist Information Center run by the Ministry of Tourism. The Center, located at Jaffa Gate, offers free maps, brochures, information on tours and advice from informed staff.
Christian pilgrims and travelers can also gain a wealth of information from the Christian Information Center, situated opposite the Tower of David Museum near Jaffa Gate. The Center provides mass times as well as recommendations for Christian-oriented accommodation, Christian tours and pilgrimage sites.
Before you arrive in Jerusalem, you can explore all about the city by checking available travel options, getting your hands on a visitor’s guide booklet and reading our numerous travel articles. You’ll swiftly be able to make Jerusalem an easy getaway vacation destination. You can also find out more on our general tourist information page.
Tourist Information Center – Jaffa Gate
This is an official tourist information center run by the Israeli government. In addition to information about the Old City, they can also give you information about anywhere in Israel.
Address: 1 Omer Ben el-Hatab St, Jerusalem (near Jaffa Gate)
Opening hours: Every day from 8:30am to 5:00pm
Christian Information Center
Address: Opposite Tower of David Museum
Mon – Fri: 8:30am to 5:30pm
Saturday: 8:30am to 12:30pm
Closed on Sunday
Free iTravelJerusalem Visitor’s Guide Booklets
You can find iTravelJerusalem free visitor’s guide booklets at all major Jerusalem hotels, and at the Municipality Tourism office located in Safra Square, Building #2.
The booklets are written in seven different languages: English, Hebrew, Russian, Spanish, Italian, German, and French.
The Jerusalem visitor’s guide booklets are produced every three months, so the information you will find about Jerusalem events, Jerusalem restaurants, and Jerusalem attractions is always up to date.
Tour Phone *3888
For prompt answers and help on tourist matters 24 hours a day, dial *3888 from any phone. The call connects you to the Israel Police, Ministry of Interior Services and to the Airport Authority.
The Municipal Hotline
Jerusalem Municipality Website: http://www.jerusalem.muni.il/jer_main/defaultnew.asp?lng=2
Emergency Municipal Center
Tours of the Old City of Jerusalem
If you enjoy walking and sightseeing at some of Jerusalem’s major religious and cultural sites, then consider going on one of our guided tours. The Old City of Jerusalem is a highly recommended half day tour that will take you through the highlights and the history of one of the most significant places in the world.
A tour of the Via Dolorosa, the lively markets or Kotel Tunnel tours give you the ability to understand the stories, history and heritage of this culturally rich walled area.
Photo: Courtesy of Jerusalem Municipality/Daniel Biton