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Tourist Resources Overview

There are a number of valuable resources of information for tourists visiting Jerusalem as well as the Old City.

Tourists visiting the Old City will do well to stop by at the Tourist Information Center run by the Ministry of Tourism. The Center, located at Jaffa Gate, offers free maps, brochures, information on tours and advice from informed staff.

Christian pilgrims and travelers can also gain a wealth of information from the Christian Information Center, situated opposite the Tower of David Museum near Jaffa Gate. The Center provides mass times as well as recommendations for Christian-oriented accommodation, Christian tours and pilgrimage sites.

Before you arrive in Jerusalem, you can explore all about the city by checking available travel options, getting your hands on a visitor’s guide booklet and reading our numerous travel articles. You’ll swiftly be able to make Jerusalem an easy getaway vacation destination. You can also find out more on our general tourist information page.

Contact details

Tourist Information Center – Jaffa Gate
Address: 1 Jaffa St
Phone: +972-2-627-1422
Website: www. goisrael.com
Opening hours:
Sun – Thurs: 8:30am to 5:00pm
Friday: 8:30am to 12:00pm
Closed on Saturday

Christian Information Center
Address: Opposite Tower of David Museum
Phone: +972-2-627-2692
Website: www.cicts.org
Opening hours:
Mon, Wed, Fri: 8:30am to 5:30pm
Tues, Thurs: 8:30am to 4:00pm
Saturday: 8:30am to 12:30pm
Closed on Sunday

Free iTravelJerusalem Visitor’s Guide Booklets
You can find iTravelJerusalem free visitor’s guide booklets at all major Jerusalem hotels, and at the Municipality Tourism office located in Safra Square, Building #2.

The booklets are written in seven different languages: English, Hebrew, Russian, Spanish, Italian, German, and French.

The Jerusalem visitor’s guide booklets are produced every three months, so the information you will find about Jerusalem events, Jerusalem restaurants, and Jerusalem attractions is always up to date.

Tour Phone *3888
For prompt answers and help on tourist matters 24 hours a day, dial *3888 from any phone. The call connects you to the Israel Police, Ministry of Interior Services and to the Airport Authority.

Service Centers

The Municipal Hotline
Phone: +972-2-531-4600

Emergency Municipal Center
Phone: +972-2-625-6202