K K 1 K S TA

Valero

  • 072-3932790
  • 80 Rue Agripas, Marché Mah'ané Yéhuda, Jérusalem
  • Photo: Valero
  • Photo: Valero
  • Photo: Valero
  • Photo: Valero
  • Photo: Valero
  • Photo: Valero
  • Photo: Valero
  • Photo: Valero
  • Photo: Valero
  • Photo: Valero
  • Dim-Mer 18h30-00h30 Jeu 18h30-2h00 Sam 18h30-00h30

Sélection de plats

TripAdvisor ReviewsBasé sur 127 commentaires de voyageurs
Dîner jour de l’an
Evaluation TripAdvisorMis à jour le January 6, 2019

Dîner très sympathique pour notre réveillon du jour de l’an, les plats étaient de bonne qualité. La décoration originale, les serveurs aux petits soins et l’ambiance très bonne. Bon Rapport qualité/prix. Le seul reproche qu’on peut faire est la musique trop forte pendant le repas.

An insult to the wallet and intelligence
Evaluation TripAdvisorMis à jour le March 31, 2021

Let's start with something good, the food is well prepared - the service is decent, other than that, everything else sucks. I ordered a 300gr vagio steak, what I got to my plate looked like a skirt steak. We ended up paying almost $200, without first courses and drinks and left HUNGRY. The 2...

Plus

Let's start with something good, the food is well prepared - the service is decent, other than that, everything else sucks. I ordered a 300gr vagio steak, what I got to my plate looked like a skirt steak. We ended up paying almost $200, without first courses and drinks and left HUNGRY. The 2 other families with us did the same. In other words, the place is an insult to your intelligence and your wallet.

Moins
Customer service - where has it vanished ?
Evaluation TripAdvisorMis à jour le August 25, 2020

Having just returned from dinner for 4 at Valero , I feel obligated to share my experience and give fair warning to others The restaurant prides itself in its "exclusive " wagyu beef and cuts. It prices the meats per portion of 100g I ordered a 300 cut of "wagyu" ribs and I also...

Plus

Having just returned from dinner for 4 at Valero , I feel obligated to share my experience and give fair warning to others The restaurant prides itself in its "exclusive " wagyu beef and cuts. It prices the meats per portion of 100g I ordered a 300 cut of "wagyu" ribs and I also fancied a lamb chop - I specifically asked what the size of each cut was as the lamb was $20 for 100g or $200 a kg ! The waitress told mr that each chop was trimmed to 100g And I ordered 2 for $40 The food was presented and cooked well - the wagyu was a local interpretation and imitation and bore no resemblance to " wagyu" and it's unique taste I was served 1 chop - on a plate - nicely cooked medium but 25% fat. The meal in general was a success and passing on non Dairy deserts we asked for our bill. The bill was presented and after a quick check I commented that I had been charged for 2 lamb portions whilst only receiving 1. The waitress immediately said she would check and returned requesting I accompany her to the kitchen. I declined and asked her to charge the full amount plus 12% service , eager to leave I can find no better way of description other than the waitress forcefully pulled me from my table - in a friendly manner and insisted I come to the kitchen I again refused and again was forced from my chair Once escorted to the kitchen - I was attacked by 3 kitchen staff - a weight scale and pieces of raw meat ! They then told me that my chop was large and therefore I was charged for 2 !! Trying to prove it by waving raw chops loaded with fat in my face - in the middle of a crowded restaurant Absolute complete rubbish ! I received 1 piece of small lamb - not trimmed and not anywhere near 200g or $40. I then endured the most humiliating abuse from the kitchen staff , with the chef throwing the money telling me that my likes where not welcome !! I have been fortunate to travel extensively in my 50 yrs here , I have lived in London , NY , France and had the pleasure of a lamb chop or two , never have I been so shocked and disgusted by such a reaction. My claim/question was 100% justified , if the restaurant charges by the gram - don't do blatantly rip off your clientele. That's theft ! However good the food may be - Valero gets a fat ZERO got customer service and will not see any return business from myself Or my friend or family The owner/'management ruined a nice meal with friends The whole concept of customer service seems of no value to Valero who prefer to cheat a client and ruin his evening Well done Whilst my Rating is terrible as I am still shocked how I was treated - the food was good - overpriced but good Don't be tempted by the wagyu it's FAKE bred in the Golan

Moins

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072-3932842