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החל מ ₪341 / לאדם

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חוות דעת TripAdvisor

TripAdvisor חוות דעתמבוסס על 129 חוות דעת של מבקרים
Excellent staff and food
דירוגים של TripAdvisorחוות הדעת נכתבה ב July 21, 2019

Quaint, homely and characterful, this hotel is reasonably priced and only a 10 minute walk to Damascus Gate. It's small but rambling and has interesting Middle Eastern ornaments and decorations which give it extra charm. There's no lift to the rooms, which are up one floor (and some down again to another). Our first...

עוד

Quaint, homely and characterful, this hotel is reasonably priced and only a 10 minute walk to Damascus Gate. It's small but rambling and has interesting Middle Eastern ornaments and decorations which give it extra charm. There's no lift to the rooms, which are up one floor (and some down again to another). Our first room was large and basic. The beds were OK but the doonas/covers were too narrow and slipped off during the night. Our little balcony with chairs and table was covered in pigeon poo so uninviting for sitting but good for drying clothes. Our second room was in the new wing and was very attractive, with sandstone walls, tasteful decor, pretty patterned ceramic tiles on the desk and bedside tables. The comfy bed had a wider doona. The bathroom up a couple of steps was chic and modern. The highlights were the extremely helpful and friendly staff and the food. For breakfast there was an array of dips, pickles, cheeses, salad, house-made breads among other things and a chef on duty for eggs. The onsite restaurant and pizza oven were busy every night and meals were delicious. This restaurant was a bonus on Shabbat and public or religious holidays when much else was shut. Highly recommended.

פחות
Good location - went to visit masjid Al-Aqsa
דירוגים של TripAdvisorחוות הדעת נכתבה ב July 2, 2019

The hotel was very clean and staff were friendly. It was about 10min walk to the mosque and a little more to the souk. I would recommend it. They also had a restaraunt that we dined at once, because we prefer places that don't serve alcohol we only went once however the food was...

עוד

The hotel was very clean and staff were friendly. It was about 10min walk to the mosque and a little more to the souk. I would recommend it. They also had a restaraunt that we dined at once, because we prefer places that don't serve alcohol we only went once however the food was very good. They gave bottles water everyday which was really nice. Generally, this is what I expect from a decent hotel.

פחות
Poor service and wrong information from staff and mould in the bathroom
דירוגים של TripAdvisorחוות הדעת נכתבה ב June 7, 2019

I had booked a triple room for one night and had only given details of 2 of the occupants, I visited the hotel the day before to check the booking was ok and advise of the 3rd persons details......to my surprise the staff member told me that I had been given a twin room.....I...

עוד

I had booked a triple room for one night and had only given details of 2 of the occupants, I visited the hotel the day before to check the booking was ok and advise of the 3rd persons details......to my surprise the staff member told me that I had been given a twin room.....I queried why and was told that it was because I had only given details of 2 occupants...... I asked if I could have a triple room as that is what I had booked.....I was told that they would try to get another bed for me. The day of my reservation I checked in and was told there was a surcharge of $50 for the extra person.....I asked why and was told that the room is charged per person. I then did a speculative search on the internet for the following week using the same days of the week and another day and found that both double and triple rooms were the SAME price....I raised this with the manager who tried to fob me off by saying that a double and triple are different prices but I didn’t accept that and insisted and he eventually said he would check if I paid for a double or triple room.... I offered to show him my confirmation e mail stating triple room and my speculative searches but he said he doesn’t need to see them and he would check the coupon that had been sent to him via the booking company and then get back to me....he never got back to me and he had a very rude and matter of fact attitude. I believe he just wanted to get extra money out of me.....dreadful service and attitude. I stayed in room 12 which was basic but quite pleasant and roomy however the bathroom had mould on the tiles. There was a complimentary bowl of fruit but 3 pears were off! I’ve stayed in many hotels in Jerusalem and have never experienced this type of treatment and attitude. I won’t be booking in this hotel again!

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    • Check in: 14:00
    • Check out: 12:00