Cafit in the Colony

Against my character, when I go out for dinner or any kind of 'hanging-out', I try to find the good sides. In this restaurant visit, it's difficult to do so. This is why it's a long review... The sort version - good food, horrible service. When we entered the restaurant everything was ok. We ordered the 'fukacha' for starters. We got it before the table was set. The pesto was mostly parsley, not basil. We moved-on. For main dishes I ordered the fried salmon and my wife ordered 'oregenato'(or another similar name) with mushrooms and Halumi cheese. The 'oreganato' should have tomatos, cucumbers etc. When the dishes were served (fairly quickly), the were on the large side. And this is the only good thing I have to say. While my dish was ok, my wife's was not - no Halumi cheese, no tomatos, no sauce. We asked a waiter the check and we asked for the menu (maybe no tomatos should be in this dish). She brought only the Halumi cheese (on a separate plate) and left. We called her again and she went and brought the menu. We asked for the manager. The manager was either the young (25 yo max) girl flirting on the bar with the bartender or the other girl (~25 yo) very busy chewing her gum. When we asked, again, for assistance, the original waiter came and brought us we asked for. We we asked for the desert menu, we got it fast and the table was cleared from the plates, yet it wasn't clean nor it was cleaned. I cleaned it by myself. To get the bill we waited 5 minutes after asking for it twice. To get my credit card back I waited another 5 minutes. Despite the tasty large side dishes, I will never return to this place. Sad.

We ordered two soups with bread on the side to-go. When we got home and opened the soup there was a small bug floating inside so we decided to call them and ask if we can come back and return it.. the staff started yelling at us rudely on the phone like it was our fault and they thought we were pranking them!!?!! We realized that we had called a different location by mistake..BUT STILL not how it should’ve been handled or how we should’ve been talked to. We were shocked by their response and lack of accountability!! Was handled extremely unprofessionally and we felt attacked for a mistake they made. We still decided to drive back and return it and not order anything else from there. We were very disappointed and disgusted by the horrible attitude and customer service. Bread was average but overall terrible experience. Definitely would not recommend