K K K S TA

Jacko’s Street Restaurant

  • 74 Agripas St, Jerusalem
  • Photo: Jacko’s Street Restaurant
  • Sun-Thu: 12:00-17:00,19:00-24:00, Fri: 12:00 to two hours before Shabbat, Sat: 1 hour after Shabbat - until the last customer

TripAdvisor Reviews

TripAdvisor ReviewsBased on 283 traveler reviews
New
Disappointing- especially in attitude
TripAdvisor RatingReviewed today

This was our second visit to Jacko’s. This time is was a very special occasion with extended family. Based upon our first experience we had everyone excited about dinner. The atmosphere and vibe is great but the staff competency and attitude and this time the food missed the mark. Starters were excellent and enjoyed by...

More

This was our second visit to Jacko’s. This time is was a very special occasion with extended family. Based upon our first experience we had everyone excited about dinner. The atmosphere and vibe is great but the staff competency and attitude and this time the food missed the mark. Starters were excellent and enjoyed by all. When mains arrived three meals were returned because they were dramatically undercooked. Two of the meals had had bites taken from them. Eventually the meals returned - the partially eaten food had been placed back on the grill!- and returned burnt and over cooked. This is totally unhygienic and any professional restaurant knows once it’s left the kitchen it cannot come back. In the meantime table service for drinks had to be requested constantly due to in attention. Also when laying cutlery the waitress handled the knife and fork in their food areas- bad training and unprofessional. After calling the maitre d’ on the meals, they eventually agreed to send fresh meals despite saying there is nothing wrong with recooking a customers meal after it has been started. Forget the fact medium cooked meat was now past well done! Whilst waiting for the meals, the staff then asked if we can split our table into a L shape to accommodate more tables - a ridiculous, inconsiderate and unprofessional request which was rejected. The fresh meals returned salty and very disappointing. No remorse, no consideration and no concern for the customer. We all left very disappointed..☹️

Less
I agree with the overall "Average"
TripAdvisor RatingReviewed on March 30, 2019

We ate at the bar at the beginning of the night. It was VERY quiet. The food was average, the bartender service was friendly, the drinks were OK. Overall average, I'd probably not return.

Great place for a fun evening
TripAdvisor RatingReviewed on March 24, 2019

The food is still excellent, not overpriced with good cocktails. The atmosphere is very special with very good service.

Plan your event at Jacko’s Street Restaurant