Армянский гостевой дом

I never let any reviews but I really want to prevent over people to go to this guest house. It was probably, in the past, a good one, according to old reviews and the touristic book Le Petit Futé and Le Routard. But now, it’s just overpriced according to the miserable service. We booked in July for 10 persons for the end of October. We are part of a religious NGO. They asked my friend to send all the money, more than 800 euros. Of course, this is completly inapropriate. Usually, tourist can just give a deposit. Moreoever, they ask her the numbers of her credit card, they don’t use like everybody a service like Paypal or Booking.com for security reasons. My friend was really nice and payed. In septembre, 3 persons of our group could’t come. She sent an email to them for a refund and they didn’t accept. Well. We tried to find an arrangment, asking them if we can book an extra night because we have lost more than 200 euros… They don’t even reply to our questions and told us, as a gift, that we can pay 30 instead of 38 euros for the third night ! Fine, we gave up. Then we ask them if it’s possible to have a meeting in the hostel. They say no, always in a rude way, like the Italian guy says in the previews review. Once we arrived, we talked again about the money and they told us that they didn’t rent the 3 beds to leave us space. Of course, it was wrong, they could have rent to anybody… 30 euros for what ? A bed in a ugly dormroom with two shower with cold water outside. For our third night, we have been to Cinema Hotel, close to the old town, for less than 20 euros, amazing service, rooms and breakfast… I highly recommanded you to don’t go to this place, just interested in money and use completly illegal way to receive the monney.